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Cristcot · 3 weeks ago

Senior Manager, Commercial Training & Development

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

Cristcot is dedicated to improving the lives of patients with ulcerative colitis through innovative therapies and a commitment to excellence in commercial training and development. The Senior Manager, Commercial Training & Development will lead commercial training for Cristcot’s first ulcerative colitis therapy launch, designing and executing the training strategy to ensure customer-facing teams are skilled and compliant in a regulated environment.

Health CareMedicalMedical DevicePharmaceutical

Responsibilities

Partner with Sales, Marketing, Market Access, and external partners to develop scalable training curricula

Lead new hire onboarding and manage the commercial learning management system and key training vendors

Own the commercial training roadmap and serve as the primary point of contact for all commercial training needs

Collaborate closely across all areas of Cristcot’s Commercial organization

Build strategic relationships with outside vendors to create and deliver adult learning courses

Design, coordinate, and implement comprehensive training programs that enhance the skills and knowledge of employees

Assess training needs, create educational materials, and evaluate the effectiveness of training sessions

Identify capability gaps and translate these into clear training needs and curricula

Design and deliver foundational and advanced skills training

Collaborate with senior sales leadership and Marketing to define objectives for national and regional meetings

Implement and manage the commercial learning management system

Monitor and track completion of all commercial training requirements

Maintain all training materials through regular review and revision

Lead commercial onboarding for new hires through role specific learning paths

Facilitate live and virtual training sessions and presentations

Develop and run train-the-trainer programs

Oversee ongoing training initiatives, including needs assessments and impact/ROI reviews

Create scalable processes to capture, organize, and share lessons learned

Partner with commercial leaders at a strategic level to align training plans and communications

Qualification

Commercial training experiencePharmaBiotech experienceProject management skillsAdult learning principlesCompliance training knowledgeCommunication skillsFacilitation skillsCollaboration mindsetAttention to detail

Required

A Bachelor's degree is required

8+ years of experience in the pharma or biotech industry, including at least 4 years focused on commercial training, learning and development, or commercial excellence

Possess a process-oriented mindset to ensure Training records and procedures are kept compliant