Apply on Employer Site

K Group Companies · 3 weeks ago

Technical Account Manager - Physical Security Solutions

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

K Group Companies is a locally owned technology service provider established in Grand Rapids, MI. They are seeking a Technical Account Manager to serve as the primary liaison with clients, driving growth through relationship building and aligning solutions with client needs.

Information Technology & Services

Responsibilities

Develop and manage client relationships, serving as the primary point of contact for key accounts

Generate new business opportunities by expanding within existing accounts

Collaborate with clients to understand business challenges and align solutions across physical security and managed services

Leverage knowledge of CCTV, intrusion, fire, and nurse call systems to design tailored solutions

Stay current with new security technologies, products, and industry trends to advise clients effectively

Partner with technical teams to ensure client needs are accurately translated into deliverables

Identify opportunities for up-selling and cross-selling across the security and IT service portfolio

Qualification

CCTVIntrusion detectionAccess controlAccount managementEmergency nurse call systemsTechnical salesTechnical aptitudeCommercially mindedCommunication skillsRelationship-building

Required

2-4 years of technical sales or account management experience in security or related industries

Strong knowledge of CCTV, fire systems, intrusion detection, access control, or emergency nurse call systems

Must have experience in account management

Excellent communication and relationship-building skills

Be able to work at a fast-paced environment

Strong technical aptitude with digital and security technologies

Commercially minded with a focus on delivering measurable client and business outcomes

Benefits

Paid Time Off (PTO)

Volunteer Paid Time Off (VTO)

100% employer paid family health insurance premium

100% employer paid disability insurance

100% employer paid dental & vision insurance

401k with Safe Harbor contributions from company annually

Profit sharing opportunities

Company

K Group Companies

K Group Companies is a group of companies located in Grand Rapids, MI, focused on providing technology solutions for many markets throughout North America, since 1980.

Founded in 1980

Grand Rapids, Michigan, USA

51-200 employees