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TikTok · 2 weeks ago

Senior Product Manager (Feed Content Safety) - TikTok Safety Product (San Jose)

San Jose, CA

Full-time

Onsite

Senior Level

$149K/yr - $312K/yr

5+ years exp

TikTok is a leading destination for short-form mobile video, committed to inspiring creativity and bringing joy. They are seeking a Senior Product Manager for the Safety Product team, responsible for enhancing content safety systems and improving user trust through collaboration with various stakeholders and leveraging advanced technologies.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo

H1B Sponsor Likely

Responsibilities

Understand current quality problems and how it impacts various user groups, define success metrics, and prioritize solutions based on user needs, internal as well as external factors

Work with xFN stakeholders (Policy, Legal, Operations, Engineering, Trust and Safety, human moderators, Data Science) across timezones, teams and org charts. Drive solutions to improve TikTok feed quality, drive creator and user satisfaction, and mitigate brand risk

Be a strong voice for diverse user groups, including stakeholders who may not be using TikTok (eg: parents of some minors)

Keep a keen eye on State of the art ML improvements, and think of how that can help our users

We strive to provide users with a high quality bar across our product. We expect you to take initiative to drive quality improvements across different teams, even when you are not directly responsible for their features

Keep an eye on current market trends, public perception, and external regulatory environments across different markets, and stay ahead of the curve. We intend to push boundaries by delivering industry leading experiences

Have the ability and experience to deliver a product end to end in an extremely fast moving environment. We expect you to set up processes ensuring that you can deliver on time

Have humility and a willingness to learn. This is a very fast moving industry, and the type of work you do changes significantly over short periods of time. You should have the mentality to constantly learn new things and improve

Qualification

Product managementAI/ML experienceFeed quality improvementTrust & Safety systemsRecommendation strategiesCollaboration skillsCommunication skillsAdaptability

Required

3+ years of experience working on large feed products, especially in improving feed quality

5+ years experience in Product management

Prior experience with AI/ML is a must

Experience dealing with trade offs between quality, diversity and other topline metrics

Ability to deep dive into technical details of ML systems with engineers, and metrics with the Data Science team

Experience dealing with multi-sided marketplace

Ability to deliver improvements requiring collaboration across multiple stakeholders in different timezones. Building trusted relationships is important. You should set up processes to ensure that things move on time, and there are no communication gaps

Preferred

Strong understanding of Trust & Safety (TNS) systems and content moderation workflows

Experience working with recommendation strategies to ensure safe and responsible content distribution at scale

Benefits

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

10 paid holidays per year

10 paid sick days per year

17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok

Glassdoor3.4

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

Founded in 2003

Los Angeles, California, USA

10001+ employees

https://www.tiktok.com

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (979)

2024 (601)

2023 (387)

2022 (322)

2021 (133)

2020 (72)