Brightspeed · 15 hours ago
Senior GIS Technical Lead and Support Engineer
Charlotte, NC
Full-time
Hybrid
Senior Level, Lead/Staff
5+ years expBrightspeed is reimagining how people connect by providing fast, reliable internet connections. They are seeking a Senior GIS Technical Lead and Support Engineer to serve as the subject matter expert for geospatial systems and to support the engineering, construction, planning, and operations teams by resolving complex issues and ensuring system readiness.
InternetTelecommunicationsWireless
Responsibilities
Serve as the senior technical authority for IQGeo, all platforms
Direct interface/ liaison with IQGeo system developers
Configure layers, data models, rulesets, and integrations
Establish and enforce GIS and design standards across the organization
Drive system improvements that increase accuracy, speed, and data reliability
Owner of UAT testing requirements for system performance & agility
Provide expert-level review and troubleshooting for fiber designs, redlines, routing issues
Resolve escalated issues from engineering, construction, operations and PMO
Interpret and correct data anomalies in address datasets, premise mapping, and network topology
Deliver clear, actionable solutions—often under tight timelines
Perform deep-dive technical validation of IQ enhancements
Identify risks, errors, conflicting routings, and incomplete or inaccurate elements
Own the quality gate before IQGeo changes put in production
Handle Tier I, II, III updates in-house
Oversee UAT testing for IQ Tier IV enhancements
Maintain version control, change management, and documentation of data workflows
Support cross-functional teams (Network Engineering, Construction, Operations, Finance, PMO) with high-complexity spatial and design insights
Participate in build-readiness reviews and design strategy sessions
Provide data and technical guidance that influence priority decisions
Train engineers, surveyors, and field teams on GIS usage, standards, and troubleshooting
Create documentation, SOPs, and guides for repeatable processes
Serve as the go-to mentor for junior and mid-level GIS or design engineers
Qualification
Required
5–8+ years of experience in GIS within telecom, utilities, or infrastructure
Mastery of IQGeo, ESRI ArcGIS, QGIS, or similar systems
Strong understanding of fiber network architecture, OSP design, and construction workflows
Proven expertise reviewing and troubleshooting fiber designs
Ability to solve complex data problems with minimal oversight
Excellent communication skills—translating technical detail for non-technical audiences
Preferred
Experience in large-scale FTTH/FTTP builds, ideally in ILEC or startup environments
Familiarity with API integrations, automation scripting (Python, SQL), or FME
Experience creating GIS-based analytics or dashboards for leadership
Benefits
Competitive medical, dental, vision, and life insurance
An employee assistance program
A 401K plan with company match
A host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
1001-5000 employees
H1B Sponsorship
Brightspeed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (15)
2022 (13)
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
2026-01-07
Government Technology US
2025-11-14
Company data provided by crunchbase