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Toptal · 1 day ago

General Manager, AI

United States

Full-time

Remote

Director/Executive

10+ years exp

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. As General Manager, AI, you will play a pivotal role in driving Toptal’s growth by serving as the end-to-end owner of a new, high-impact business line, leveraging your product and entrepreneurial experience to build the business from the ground up.

CopywritingHuman ResourcesProduct DesignSaaSSoftwareSoftware Engineering

H1B Sponsor Likely

Responsibilities

Your primary objective will be to ensure the success of the business, the single accountable owner for the business P&L. You will work closely with Executive and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect

As you build your business strategy, you will analyze market and industry opportunities and identify those with the highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Critical for success is your ability to work both on the front lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross-functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement

This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success

In the first week, expect to:

Onboard and integrate into Toptal

Learn Toptal’s business model, our value proposition, and our story

Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities

In the first month, expect to:

Understand our go-to-market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators

Conduct market and industry research, identify opportunities, and form your hypothesis for business positioning

Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand

Build your initial GTM strategy and offerings, iterating on the strategy through feedback from direct client calls and meetings

In the first three months, expect to:

Partner with Senior Leadership, New Businesses, Marketing, and Talent Operations to develop a robust launch strategy

Start executing your GTM strategy leveraging internal cross-functional support from Legal, Finance, and others

In the first six months, expect to:

Assess the AI division’s progress against key milestones, refine AI roadmaps, and ensure alignment with business objectives. Identify opportunities for scaling AI initiatives and improving efficiency

Ensure successful integration and scaling of AI solutions across the client organization, improving operational efficiency, product capabilities, and customer outcomes

In the first year, expect to:

Have broadened Toptal’s reach into key industry and subsectors through AI tools & products

Continue scaling the infrastructure required for execution, including the optimization of processes, and systems

Be able to look back on consecutive quarters of growth, having achieved product-market fit and successfully realized your core business

Qualification

P&L ownershipBusiness operations managementEntrepreneurial experienceMarketing technologyCommercial relationshipsLeadership experienceQuality focusCommunicationOrganizational skillsAdaptabilityOwnership

Required

Bachelor's degree is required

10+ years of demonstrated experience driving and managing a business with a strong understanding of business operations and management principles

3+ years managing a business specifically with P&L ownership

Experience working in a professional services organization, driving business growth

Demonstrated success in, or entrepreneurial experience that is commensurate to, building and launching a new business or product offering from scratch

Leadership experience, including responsibility for business results in a fast-paced, multi-function environment

Refined relationship development & leadership skills with a proven track record of success in building credibility across all levels of an organization

Experience with marketing technology and automation, including familiarity with marketing platforms, CRMs, and other technologies

Experience establishing high-impact, revenue-generating commercial relationships

Confidence in your analysis abilities, with proven success in delivering results in ambiguous and sophisticated project efforts

Strong commercial acumen, informing all priorities and decisions with a keen understanding of market needs and business goals

Strong command over a P&L and financial metrics

Must have excellent written and oral communication skills

Excellent organization skills and detail-oriented

Adaptable

Ownership

Quality

Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts

You must be a world-class individual contributor to thrive at Toptal

Preferred

Master's degree in Engineering, Business, or a related field

Experience at a technology or hyper-growth company

Management consulting experience at a top-tier firm (e.g., McKinsey, Bain, BCG) or investment banking experience

Company

Toptal

Glassdoor3.8

Toptal is a network of talent in business, design, and technology that enables companies to scale their teams, on demand.

Founded in 2010

San Francisco, California, USA

1001-5000 employees

https://www.toptal.com

H1B Sponsorship

Toptal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2021 (1)

2020 (1)