The Scion Group ยท 2 days ago
Accounts Receivable & Collections Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
5+ years expThe Scion Group is a leader in student living, seeking a talented Accounts Receivable & Collections Manager to oversee key functions in their corporate headquarters in Chicago. This role focuses on enhancing collections strategies, ensuring compliance, and providing exceptional customer service while leading a team and driving operational excellence.
Real Estate
No H1B
Responsibilities
Lead former and current resident collections efforts, emphasizing timely account resolution, optimized recovery rates and regulatory compliance
Develop and execute multi-channel outreach campaigns (calls, texts, emails) aligned with best practices and legal requirements to drive collections performance
Oversee compliance with state and local laws, coordinating closely with the legal team and continuously updating internal procedures and system settings to reflect regulatory changes
Act as the central liaison for all Third-Party Collection Agencies, ensuring accurate and prompt account placements and maintaining strong compliance with external partners
Analyze and report on collections data and performance, including ROI and success rates, while supporting month-end AR processes and bad debt reporting
Audit and review resident accounts regularly for accuracy, resolve discrepancies through cross-functional collaboration, and maintain up-to-date revenue management practices
Provide training and guidance to internal teams on collections policies, systems use, and workflow adherence; create and maintain documentation, SOPs, and educational content
Identify training needs related to AR and Collections; design and deliver effective training programs including online learning modules and hands-on support
Conduct regular audits and maintain key ledgers (master agreement, non-revenue, and retail), supporting both property teams and the Retail Asset Manager as needed
Identify opportunities for automation and continuous improvement within internal processes, championing best practices and leveraging technology to enhance outcomes
Serve as the primary systems resource, supporting users, liaising with software vendors and third-party partners, and overseeing system functionality related to Accounts Receivable and Collections
Manage and mentor a team of direct reports; set performance goals, provide regular feedback, and support professional development within the collections discipline
Qualification
Required
Minimum 5 years of experience in Accounts Receivable with at least 2 years in a supervisory or managerial capacity
Excellent written and verbal communication skills
Proficient in Microsoft Office
Works well independently and as a member of various teams
Strong organizational, problem-solving, and analytical skills; attentive to detail
Handles multiple, complex projects, with minimal guidance, prioritizes effectively, and meets deadlines
Thrives in a fast-paced environment and is comfortable with quickly re-prioritizing
Values and fosters a sensitive and supportive approach to a diverse working and living environment
Committed to excellence and high standards
Preferred
Entrata user and support experience preferred
Benefits
Discretionary annual bonus
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401k Matching
Paid Maternal Leave
Parental Leave
Learning reimbursement opportunities
Company
The Scion Group
The Scion Group is a real estate company that offers buying, selling and management services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Avi Lewittes
Chief Investment Officer
Morgan Bailey
Human Resources Business Partner
Recent News
Mergers & Acquisitions
2025-06-21
Company data provided by crunchbase