Sherwin-Williams · 3 weeks ago
Bilingual Branch Customer Service Specialist (Spanish)- Multi Store
Springfield, MA, United States
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrSherwin-Williams is a leading company in the paint and coatings industry, and they are seeking a Bilingual Branch Customer Service Specialist to support their commercial paint customers. This role involves determining customer needs, answering product questions, and ensuring maximum client satisfaction while achieving sales goals.
ChemicalManufacturingSales
Responsibilities
Work closely with commercial paint customers to determine their needs
Answer customer questions about Sherwin-Williams products
Recommend the right solutions for customers
Resolve customer concerns promptly
Ensure maximum client satisfaction
Stay up-to-date with product features
Maintain high quality and visual standards of the products and store
Achieve excellent customer service while meeting the store’s sales goals
Qualification
Required
Bilingual in Spanish and English
Ability to work closely with commercial paint customers
Ability to determine customer needs and answer questions about Sherwin-Williams products
Ability to recommend appropriate solutions
Ability to resolve customer concerns promptly
Commitment to ensuring maximum client satisfaction
Ability to stay up-to-date with product features
Ability to maintain high quality and visual standards of products and store
Ability to achieve excellent customer service
Ability to consistently meet store's sales goals
Willingness to undergo a review of criminal history
Ability to work at stores within a 30-mile radius of specified locations
Company
Sherwin-Williams
Sherwin-Williams Company engages in the development, manufacture, distribution, and sale of paints, coatings, and related products.
Founded in 1866
10001+ employees
H1B Sponsorship
Sherwin-Williams has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (86)
2024 (84)
2023 (69)
2022 (76)
2021 (72)
2020 (78)
Funding
Current Stage
Public CompanyTotal Funding
unknown1964-02-11IPO
Leadership Team
Heidi Petz
Chief Executive Officer
Recent News
The Motley Fool
2025-12-21
2025-12-05
UPSTATE BUSINESS JOURNAL
2025-11-12
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