Qualtrics · 3 hours ago
Solution Engineer - FSI
United States
Full-time
Remote
Mid, Senior Level
$116K/yr - $173K/yr
4+ years expQualtrics is a leading company in Experience Management, dedicated to providing software solutions for exceptional frontline experiences. The Solution Engineer will support the presales team by providing technical and functional expertise, developing presentations, and ensuring customer satisfaction through tailored software solutions.
ConsumerData IntegrationMarket ResearchSaaS
Responsibilities
Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction
Provide direction and specialist knowledge in applying the technology/application to the customers organization
Develop and deliver high quality Qualtrics presentations and product demonstrations
Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions
Design, validate, and present Qualtrics software solutions to include advanced product concepts, future direction, and 3rd party complementary services
Effectively consult with management of customer organizations
Participates in sales planning and business development activities
Develop and demonstrate moderately complex solutions
Architect solutions and prototype solutions for customers
Present and articulate Qualtrics product's strengths, relative to competitors
Interacts with development to enhance/refine Qualtrics products for the Healthcare team
Provide exemplary pre-sales technical expertise for accounts through technical and product presentations, demonstrations, pilot implementations, and on-going sales consultation
Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise. Translate product/technical features into value drivers
Develop and maintain training materials, and deliver training to improve product knowledge and demo abilities of both inside and Healthcare sales people
Build working knowledge of competing products and how to technically sell against them
Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products
Respond to initial product requests and frame product issues for discussion and resolution with Product and Engineering teams
Become an expert in Qualtrics XM Platform and other Qualtrics products
Develop/maintain technical and business knowledge of industry directions and trends
Qualification
Required
Minimum of 4.5 years of prior Sales/Solutions Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
High energy, self-starter comfortable with ambiguity in entrepreneurial environments
Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc
Ability to see and present 'the big picture', architect solutions to solve customer problems, and uncover business challenges and develop custom solutions to solve them
Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques
Possess 'best of breed' functional sales experience that could be applied across an entire sales area in general or specific functional categories
Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
Undergraduate degree (E.g. Marketing, Business, Human Resources Management, Organizational Behavior, Organizational Leadership, Computer Science, Information Systems, Mathematics, Statistics, or other quantitative field. Strong academic performance.)
Legally authorized to work in United States
Travel required (Up to 25%)
Preferred
Experience in HTML, CSS, JavaScript, SQL a plus
Experience and familiarity with contact centers and voice of the customer programs
Experience and familiarity with AI and Large Language Models
Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support
Benefits
100% Performance based promotions - not politics or tenure
Pension plan match
We offer private dental and health insurance
Qualtrics Experience Program - $1,800 gross per calendar year for an experience of your choosing (eligible after a year) - Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
Wellness reimbursement - up to the value of $300 per quarter can be reimbursed for a variety of wellness activities
Medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus
Company
Qualtrics
Qualtrics is a single system of record for all experience data, managing customer, product, employee, and brand experiences on one platform.
5001-10000 employees
H1B Sponsorship
Qualtrics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (99)
2024 (61)
2023 (53)
2022 (111)
2021 (86)
2020 (52)
Funding
Current Stage
Public CompanyTotal Funding
$1.4B2023-06-28Private Equity
2023-06-28Debt Financing· $1B
2023-03-12Acquired
Leadership Team
Brian Stucki
President & COO
JoCee Porter
Software Engineer
Recent News
Fierce Healthcare
2025-12-22
Columbia West
2025-12-13
Company data provided by crunchbase