UFC GYM · 1 month ago
Personal Training Sales Manager
Kailua, HI
Full-time
Onsite
Entry, Mid Level
$85K/yr - $165K/yr
2+ years expUFC Gym is seeking a Personal Training Sales Manager who plays a critical leadership role in delivering an exceptional member experience while driving Private Training and Supplement revenue. This position involves selling and overseeing personal training programs, supporting club operations, and ensuring member satisfaction and revenue goals are met.
FitnessHealth CareSportsTraining
Responsibilities
Actively sells personal training and small group training programs through an effective prospecting strategy, guest tours, and strong Turn-Over (TO) execution when needed
Conducts and services Introductory Personal Training packages, builds value, and re-signs clients into full training programs before handing them off to the coaching team
Engages in consistent in-person and digital member prospecting to generate complimentary consultations and training opportunities
Ensures accurate administration of client programs, supplement purchases, body composition measurements, and workout programming. Arrives on time, prepared, professional, and fully engaged for all appointments
Participates in and supports all revenue-generating initiatives including complimentary workouts, supplement tables, body composition events, seminars, workshops, and special promotions
Consistently achieves or exceeds monthly revenue goals for Private Training and Supplements as set by the Company
Reviews daily club sales performance and individual staff metrics in collaboration with the Fitness Manager, Vice President of Fitness, and coaching team to identify gaps and reinforce behaviors that drive results
Enforces Company sales policies, systems, and procedures to ensure consistency, compliance, and performance
Independently manages personal client scheduling, ensuring optimal time management, availability, and service quality
Coordinates directly with clients to schedule, reschedule, and confirm sessions, meetings, and consultations
Maintains accurate and up-to-date scheduling records, adjusting as needed for cancellations or changes
Oversees the full scheduling lifecycle for assigned clients to ensure a seamless, professional experience
Partners with the Fitness Manager to ensure coaches remain productive, engaged, and aligned with daily, weekly, and monthly revenue and service expectations
Establishes and reinforces daily, weekly, and monthly performance goals that meet or exceed Company standards
Conducts structured meetings with coaches to review performance metrics, operational expectations, and sales execution, while providing direction, motivation, and accountability
Supports member service initiatives including club tours, service explanations, training agreements, and appointment setup
Addresses and resolves member concerns professionally and efficiently, escalating issues when appropriate
Performs administrative, organizational, and housekeeping duties within assigned areas as needed
Communicates facility repair and maintenance needs to Operations and conducts daily facility walk-throughs to ensure club standards are upheld
Supervises coach sales activity, reviews agreements, and prepares required daily paperwork
Ensures compliance with operational procedures through regular system checks and performance monitoring
Qualification
Required
Strong working knowledge of personal training principles, including assessments, program design, client retention, and sales
Ability to safely operate and adjust all fitness equipment
Working knowledge of Company policies, safety standards, and emergency procedures
Excellent interpersonal and communication skills with a positive, confident, and professional demeanor
Strong customer service orientation with the ability to build trust and rapport quickly
Clear verbal and written communication skills; ability to follow and give instructions effectively
Strong organizational and time-management skills with the ability to prioritize multiple responsibilities
Computer proficiency, including Microsoft Word and Excel
Adherence to all meal and rest break requirements and accurate timekeeping practices
Minimum of one personal training certification recognized by UFC Gym
Current CPR/AED certification
High school diploma or GED required
Minimum of 2 years of relevant experience in personal training, sales, or fitness leadership
Regularly required to stand, walk, and move throughout the club
Physical demands include lifting, squatting, bending, reaching, spotting, and prolonged standing
Must be able to frequently lift and/or move 45+ lbs
Preferred
Experience with, or strong working knowledge of, Mixed Martial Arts disciplines including Striking and Grappling is a significant advantage for MMA-focused roles, but is not required
Personal Training Certification or Experience is preferred but not required
Four-year degree in a related field recognized by UFC Gym (preferred)
Prior experience in management or employee relations preferred
Benefits
Bonus based on performance
Dental insurance
Employee discounts
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Tuition assistance
Vision insurance
Wellness resources
Company
UFC GYM
UFC GYM® is a MMA-inspired fitness company making training programs and benefits of elite MMA athletes accessible to all.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-30Seed
Leadership Team
Adam Sedlack
Chief Executive Officer
Recent News
2025-12-02
The Register
2025-09-12
MIXED MARTIAL ARTS GROUP LIMITED
2025-09-12
Company data provided by crunchbase