Tier 2 Support Specialist jobs in United States
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Astor & Sanders ยท 3 weeks ago

Tier 2 Support Specialist

positionReston, VA
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Astor & Sanders Corporation is an award-winning IT solutions provider headquartered in McLean, VA, and is seeking a Tier 2 Support Specialist candidate. This role involves providing hardware and software support for Windows desktops and laptops, configuring printers, and ensuring system updates are applied.

Cyber SecurityInformation ServicesInformation TechnologySoftwareWeb DesignWeb Development
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Diversity & Inclusion
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H1B Sponsor Likelynote

Responsibilities

Provide hardware and software support for Windows desktops and laptops
Configure, test and install printers, scanners, network copier/printers
Use computer images to install and configure laptops and PCs
Ensure latest approved BIOS and patches are applied to PCs and laptops
Support users with file shares and permissions issues
Track, log and report each service request
Additional duties as assigned

Qualification

Windows SupportWindows operating systemsCompTIA A+Microsoft Office SuiteProblem-solving skillsDocumentation skillsCollaborative skillsCommunication skills

Required

2+ years of Windows Support experience
Excellent problem-solving skills
Strong knowledge of Windows operating systems
Working knowledge of Microsoft Office Suite
Excellent documentation, collaborative and communication skills, both written and verbal

Preferred

6 months experience with a vocational technical school certificate (CompTIA A+ Apple support)

Benefits

Generous Paid Time Off (PTO) and all Federal Holidays off
Comprehensive Health Coverage
Retirement Savings Plan
Pre-Tax Benefit Programs
Wellness and Work-Life Support
Professional Development
Performance and Referral Bonuses
Life and Disability Insurance

Company

Astor & Sanders

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Astor & Sanders Corporation (Astor) is a leading IT digital transformation company optimizing federal missions through cost-effective, efficient, and scalable technology solutions.
dateFounded in 2000
location
Rockville, Maryland, USA
people-size51-200 employees
web-link
http://astor-sanders.com

H1B Sponsorship

Astor & Sanders has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (5)
2022 (9)
2021 (4)
2020 (2)

Funding

Current Stage
Growth Stage

Leadership Team

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Sadhna Agrawal
President, and CEO
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Company data provided by crunchbase