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Computacenter · 14 hours ago

Junior Renewal Team Coordinator

Irvine, CA

Full-time

Onsite

Entry Level

1+ years exp

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. The Partner Renewal Coordinator is responsible for supporting the Renewals team by identifying and creating future renewal opportunities and ensuring accurate product tracking.

CRMHardwareInformation TechnologySoftware

Responsibilities

Review invoiced renewal orders to identify items requiring future renewal tracking

Create renewal opportunities in Salesforce based on invoiced data from Batnet

Ensure all opportunity details are accurate and aligned with the documented renewal process

Complete serial number uploads through Salesforce accurately and in a timely manner to support vendor and customer requirements

Troubleshoot serial issues and partner with the Renewals team, vendors, and internal stakeholders to resolve discrepancies

Maintain clean data to support automated renewal notifications and forecasting

Ensure renewal data, serials, and opportunity details are consistently updated across systems including Salesforce, SAP, and applicable vendor portals

Provide the Renewals team with visibility into upcoming renewal cycles and opportunity pipelines

Assist in generating renewal-related reports or dashboards as needed

Create customer quotes or quote templates with accurate quoting and ordering details, and submit them to the Partner Renewal Generalist for review

Create material requests as needed for new part creation

When customer revisions are required, partner with the Partner Renewal Generalist to ensure updates are made within the required SLA

Support special renewal projects, data cleanup activities, and process improvement initiatives

Perform other duties as assigned

Embrace and support Computacenter’s mission and core values