Jobber · 3 weeks ago
Staff Business Systems Analyst
United States
Full-time
Remote
Senior Level, Lead/Staff
$121K/yr - $164K/yrJobber is a company dedicated to helping small businesses succeed through innovative technology solutions. They are seeking a Staff Business Systems Analyst to optimize revenue systems and processes, enabling revenue teams to effectively drive customer acquisition and gross profits. The role involves collaboration with various departments and mentoring other analysts to enhance their skills.
MobileSaaSSmall and Medium BusinessesTask Management
Responsibilities
Work on the most complicated or critical technical projects that the Revenue Operations team takes on
Own and contribute to maintaining an effective agile methodology across technical initiatives
Provide mentorship to other business systems analysts and help them develop in their craft
Partner with revenue operations managers to understand go-to-market objectives and translate those objectives into revenue tooling requirements
Facilitate, design, and document business systems requirements and end user acceptance criteria for future state tooling functionality
Manage system testing and end user acceptance testing across the revenue tool stack, including but not limited to: Salesforce, HubSpot, Zendesk, Intercom, Regal, Ring Central, Tableau, Gong, etc
Maintain in-depth knowledge of existing end-to-end tool-sets, including technological capabilities, limitations and dependencies
Partner with cross-functional teams to support the development of revenue tooling solutions
Act as the Subject Matter Expert on Jobber business processes for customer facing teams, Salesforce/HubSpot out-of-the-box functionality, Salesforce/HubSpot capabilities, and the Salesforce/HubSpot product roadmap that can be leveraged to support Jobber’s business processes
Support the business stakeholders on revenue tooling change management and adoption
Discover, develop and share best practices within defined processes and technology
Qualification
Required
Hands-on experience of Salesforce/HubSpot implementation experience and knowledge of Salesforce.com, data migration, data cleansing, and application integration
Salesforce/HubSpot admin and/or business analyst certification
Deep Understanding of the Salesforce/HubSpot product suite
Strong knowledge of sales, marketing, and customer success functions
Hands-on experience with the configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages
Proven experience as a business analyst and admin role leading enterprise-scale CRM and MAP projects
Deep expertise in Salesforce/HubSpot Platform functionality and best practices
Proficient with Agile and Scrum methodologies
Creative problem solver, willing to explore new ideas
Excellent communicator with both business leadership and deeply technical team members
Ability to prioritize and own numerous, and competing high-priority asks
Benefits
Equity rewards
Annual stipends for health and wellness
Retirement savings matching
Extended health package with fully paid premiums for body and mind
Dedicated talent development program
Career coaching
Opportunities for career development
Company
Jobber
Jobber is cloud software that helps mobile service businesses organize their scheduling, invoicing, CRM, and team management.
Founded in 2011
501-1000 employees
H1B Sponsorship
Jobber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$183.46MKey Investors
General AtlanticSummit PartnersOMERS Ventures
2023-02-07Series D· $100M
2021-01-12Series C· $59.81M
2018-01-01Series B· $16M
Leadership Team
Sam Pillar
Founder & CEO
Forrest Zeisler
Co-Founder and CTO
Recent News
2025-12-15
Tech Funding News
2025-11-05
Company data provided by crunchbase