Real Floors · 1 month ago
Flooring Quality Assurance Tech
Real Floors, Inc. is a leading wholesale flooring provider recognized as a Top Workplace for 10 years. The Quality Assurance Technician is responsible for inspecting flooring installations, identifying defects, and ensuring quality standards are met in multifamily and student housing environments.
CommercialHome DecorHome ImprovementHome ServicesReal Estate
Responsibilities
Drives a company vehicle daily to multifamily jobsites to inspect flooring installations done by our subcontracted flooring installers
Reports unacceptable results and follows up on incidents to confirm resolution in a timely manner
Identifies installation defects through the flooring inspection and, if able, remedies minor issues using Company's tools
Logs all quality inspections and in-person customer calls
Meets with subcontracted flooring installers in the field and at the assigned branch location to discuss installations issues
Authorized to approve floor prep on-site
Meets with vendor and manufacturer reps to address product recommendations, concerns, questions, and problems. Stays abreast of new product and installation methods. Participates in on-site vendor training sessions
Meets with company customers, including property managers and maintenance personnel
Measures rooms for new flooring and creates a materials list
Picks up and delivers material to jobsites/subcontractors, if needed
Assists in the warehouse operations
Performs all other duties assigned by management
Qualification
Required
A valid driver's license and a clean driving record
Ability to perform floor covering repairs if the need arises
Capable of lifting and carrying up to 50-75 lbs
Preferred
Being fluent in both English & Spanish
Prior knowledge and experience in carpet and vinyl flooring materials and related supplies
Forklift experience
Benefits
Paid Holidays
PTO - Paid Time Off
FREE Life Insurance
FREE AD&D Insurance
FREE Disability Insurance
Health Care Insurance - Company pays most of the cost!
Dental & Vision Care Insurance options
401(K) Retirement Plan + GENEROUS company match
Fitness Reimbursement
Referral Bonus
Financial Wellness Classes
Employee Loan Program
More!