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First Bank · 1 month ago

Assistant Branch Manager

Doylestown, PA

Full-time

Onsite

Mid, Senior Level

First Bank is dedicated to hiring talented individuals with strong work ethics. The Assistant Branch Manager is responsible for providing exceptional service to customers, overseeing branch operations, and managing sales activities.

BankingFinancial Services

Hiring Manager

Daniel Kiernan

Responsibilities

Assume responsibilities of branch manager in their absence

Participates in both internal and external sales activities including community and networking events

Maximize customer satisfaction through exceptional service

Assist in selection, training, supervision and evaluation of branch personnel to ensure their attainment of high individual productivity and achievement in their job duties

Provide ongoing training and direction to employees

Meet sales referral and cross-selling goals; knowledgeable in all bank deposit products and services

Responsible and accountable for overseeing and maintaining overall operational soundness of the branch and maintaining IA rating of Satisfactory or higher

Maintain excellent customer service skills

Open new accounts on bank system

Resolve product or service problems in a timely manner

Maintain customer confidence and protect the bank by adhering to all rules, regulations, policies and procedures

Assumes additional responsibilities as required