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Claritev · 18 hours ago

Sr. Dir, Operations Planning and Strategy

United States

Full-time

Remote

Director/Executive

$165K/yr - $180K/yr

8+ years exp

Claritev is a dynamic team focused on transforming healthcare through technology and innovation. The Sr. Director of Operations Planning and Strategy will collaborate with senior executives and stakeholders to execute strategic initiatives, develop processes, and ensure efficient resource use.

BillingHealth CarePayments

Responsibilities

May support multiple areas within the organization, collaborating closely with Operations, Finance, Corporate Strategy, Marketing & Communications, Talent, and other departments

Align and communicate the vision established by leadership

Create work plans and products to achieve key targets and milestones to create clarity and organization around projects

Facilitate working sessions to ensure outputs meet expectations of leaders

Develop and implement communication plans

Monitors solution performance and identifies issues or areas for improvements

Collects and analyzes operational metrics in support of strategic decisions

Manage multiple priorities, customer expectations and relationships with all stakeholders. Manage relationships with customers, project managers, and any/all levels of management

Meet and work with project business sponsors, software end-users, applications development staff, and others as necessary to perform assignments. Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements. Obtain signoff on business requirements

Assist with project planning, including methods, processes, tasks, schedules

Coordinate changes to functional specifications that occur during development and updates functional specifications as required

Collaborate, coordinate, and communicate across disciplines and departments

Ensure compliance with HIPAA regulations and requirements

Demonstrate Company's Core Competencies and values held within

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Qualification

Operations ManagementHealthcare Industry KnowledgeProject ManagementMS ExcelMS PowerPointMS ProjectAnalytic SkillsLeadershipCommunication SkillsInterpersonal SkillsProblem Solving

Required

Minimum high school diploma along with eight (8) years' experience as a business analyst, operations subject matter expert or area manager

Moderate to advanced skills in software and peripherals related to performance of job responsibilities, such as MS Excel, PowerPoint, and Project

Knowledge of Healthcare industry and understanding all major workflows associated with Provider Data Management, healthcare claim processing

Leadership, presentation, consensus-building, communication (written, verbal and listening), analytic, organization, interpersonal, prioritization, multi-tasking, initiating, planning, technical, business analysis, system analysis and project management skills

Ability to effectively matrix manage

Ability to lead, develop, mentor and coach team

Ability to use software and peripherals related to performance of job responsibilities

Ability to facilitate teams and client relationships to satisfy needs and identify improvements

Ability to develop strong relationships with all levels of management

Ability to demonstrate commitment to excellent customer service and follow through

Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate

Ability to effectively present information and respond to questions from internal and external customers

Ability to be flexible and creative in problem solving and identifying process improvements

Ability to anticipate business needs and think with a business owner mind-set

Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone

Preferred

Experience in a Operations Management, Program Office Management and/or Project Management Organization

Benefits

Medical, dental and vision coverage with low deductible & copay

Life insurance

Short and long-term disability

Paid Parental Leave

401(k) + match

Employee Stock Purchase Plan

Generous Paid Time Off - accrued based on years of service

10 paid company holidays

Tuition reimbursement

Flexible Spending Account

Employee Assistance Program

Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits.

Company

Claritev

Glassdoor3.8

Claritev is an independent and public healthcare technology, data and insights company making healthcare more transparent, fair and affordable for all.

Founded in 1980

Mclean, Virginia, USA

1001-5000 employees