Resonate · 3 weeks ago
Engineering Manager, Platform Services
Washington, DC
Full-time
Onsite
Senior Level
7+ years expResonate is a leading provider of AI-powered consumer data and technology, seeking an Engineering Manager for their Platform Services. This role involves leading a team to transform their marketing intelligence platform into an AI-native environment, ensuring platform reliability and performance while mentoring engineers and aligning engineering strategies with business goals.
AdvertisingBrand MarketingDigital MediaMarketing AutomationPredictive Analytics
Responsibilities
Lead the transformation of our platform into an AI-native environment with agentic systems (AI that plans and executes multi-step marketing workflows)
Assess current architecture, identify technical debt, and drive modernization with measurable outcomes (target: 30%+ improvement in platform performance or cost efficiency)
Own platform reliability, scalability, and integrations across the martech/adtech ecosystem (DSPs, CDPs, etc.)
Maintain hands-on involvement in critical architecture decisions; able to provide technical direction when leads are unavailable
Set engineering standards that balance quality with velocity—clean code, smart automation, lightweight process
Champion AI tooling (GitHub Copilot, Claude, agent frameworks) throughout the development lifecycle
Lead, mentor, and retain a high-performing team of software engineers across platform and integration services
Conduct regular 1:1s, career planning, and performance reviews with clear, constructive feedback
Create growth paths and development opportunities; track record of promoting engineers and maintaining low attrition
Foster a culture of ownership, collaboration, and technical excellence
Manage hiring, onboarding, and team composition to build the capabilities we need
Remove roadblocks and protect the team from unnecessary distractions
Drive adoption of modern practices and AI tooling—address skepticism with empathy and evidence
Partner with Product to shape roadmap, estimate accurately, and deliver with predictability
Lead incident response from detection to resolution, including communications and blameless post-mortems
Align engineering strategy with business goals and product priorities
Monitor team health, velocity, and delivery risks—address proactively
Qualification
Required
7+ years building production software with hands-on experience as a senior engineer before moving to management
5+ years leading engineering teams of 10+ people with proven track record of developing talent
Deep experience building or scaling multi-tenant SaaS platforms in AWS
Strong backend expertise (Java/Spring Boot, or similar modern frameworks) with production experience at scale (millions of daily transactions, sub-second latency requirements)
Experience with modern frontend technologies and API design
Track record of measurable platform improvements (e.g., 'reduced infrastructure costs by 40%,' 'improved response times by 75%,' 'achieved 99.99% uptime')
Familiarity with observability, monitoring, and incident management at scale
Genuinely excited about AI/ML capabilities—LLMs, RAG systems, agent frameworks (LangChain or similar)—eager to separate real value from hype
Strong architectural opinions, but not dogmatic—you adapt based on context and data
Clear communicator who translates between technical complexity and business value
Comfortable with ambiguity; confident making decisions and iterating quickly
Process-minded but anti-bureaucracy—you create clarity without creating friction
Low-ego leader who combines strategic thinking with hands-on leadership and a bias toward action
Proven ability to give direct, constructive feedback that helps engineers grow
Preferred
Experience in adtech, martech, or data-intensive B2B SaaS environments
Background integrating with DSPs, CDPs, or similar marketing ecosystem platforms
Experience with Java/Spring, LLM agent frameworks, React, and real-time streaming architectures
Track record building and growing high performing software engineering teams
History of driving adoption of AI tooling and modern development practices
Experience in fast-paced, resource-constrained environments where initiative is rewarded
Benefits
Competitive 401(k) match
Open PTO policy
Company
Resonate
The Resonate platform translates deep insights about people's values, preferences, and beliefs into more relevant marketing and advertising.
51-200 employees
H1B Sponsorship
Resonate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (5)
2023 (5)
2022 (8)
2021 (3)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$37MKey Investors
ZMCThe Argentum GroupIdein Ventures
2022-07-27Private Equity
2017-11-07Series C· $8M
2016-06-21Series Unknown
Leadership Team
Bryan Gernert
CEO
David Wheatley
EVP & CFO
Recent News
Company data provided by crunchbase