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Energy Management Collaborative (EMC) · 3 weeks ago

Controls Program Manager

Plymouth, MN

Full-time

Onsite

Mid Level

Energy Management Collaborative (EMC) provides best-in-class LED lighting and technology solutions to a wide range of customers. The Controls Program Manager is responsible for driving operational excellence across the Smart Building Controls business unit, overseeing end-to-end operations processes, and ensuring alignment of resources and schedules for successful project execution.

ComputerElectronicsEnergyEnergy ManagementEnvironmental EngineeringInformation Technology

Responsibilities

Manage the end-to-end operations process for SBC programs in enterprise systems such as Salesforce and Oracle

Serve as the primary point of accountability, especially for customers and internal stakeholders, for SBC capital programs

Develop and maintain operational reports for program tracking, resource utilization, and milestone achievement

Ensure that SBC departments are timely completing project level tasks

Identify opportunities to allocate SBC resources and align install schedules with available capacity and priorities

Partner with project managers to support escalations and ensure issues are addressed internally

Forecast workload and resource needs to support project prioritization and pipeline planning

Ensure program and parent project milestones are properly scheduled, tracked, and executed

Define, implement, and monitor KPIs for program planning, budgeting, and operational efficiency

Track deliverables across teams, including: Commissioning reports from commissioning staff., Design reports from design engineers., Shipping and fulfillment progress

Coordinate with service and operations teams on escalations and scheduling

Support project managers with billing milestone tracking for accurate reporting to finance

Drive consistency and accountability across teams by standardizing processes, reporting, and workflows

Qualification

Internal Operations ManagementResource & Capacity PlanningReporting & KPI DevelopmentProcess ImprovementSalesforceOracleEscalation ManagementCross-Functional CollaborationOrganizational skillsCommunication skills