Syracuse University · 3 weeks ago
Operations Specialist and Assistant to the Assistant Provost/Executive Director
Syracuse, NY
Full-time
Onsite
Senior Level
5+ years expSyracuse University is a private, international research university offering a distinctive academic experience. The Operations Specialist provides operational and administrative support to the Assistant Provost/Executive Director, managing executive calendar coordination, HR liaison work, and strategic communications within a complex global organization.
ArtEducationHigher EducationUniversities
Responsibilities
Manage complex, multi-time-zone calendar for Assistant Provost/Executive Director (AP/ED). Track priorities and action items; prepare briefing materials, agendas, presentations, and reports
Serve as primary contact for Syracuse Abroad ~38 domestic staff. Facilitate communication across functional units, maintain administrative systems, troubleshoot issues, and respond to inquiries. Oversee facility management (access, security, repairs, upgrades, moves, furniture), telecommunications, office operations, vendor relationships, and front desk coverage
Identify operational needs and coordination challenges; propose solutions. Track project deadlines and stakeholder communication. Conduct data analysis and create visuals to effectively communicate findings
Draft communications, reports, and presentations for internal and senior leadership audiences, analyzing and presenting data to support impactful data storytelling. Develop messaging on study abroad initiatives for university partners, faculty, and staff. Coordinate with Advancement on gift database and acknowledgment correspondence
Serve as HR liaison for ~38 Syracuse-based staff. Manage hiring processes (position evaluation submissions, searches, interviews, onboarding) and training coordination. Support Performance Partnership Reviews, quarterly staff support updates, staff events, and documentation. Maintain contact lists and organizational charts
Build and maintain relationships with international partners, campus leadership, faculty, and departments. Coordinate and manage annual international Director campus and other events, and travel arrangements for AP/ED and visitors
Coordinate IT support and issue resolution. Manage equipment procurement and records. Serve as University Sponsor for international staff IT accounts and support program rollouts
Qualification
Required
Bachelor's degree
5+ years progressive administrative experience in higher education or complex organizational settings
Demonstrated experience coordinating projects across multiple stakeholders and timelines
Background supporting senior leadership in fast-paced environments
Exceptional organizational and project management skills handling multiple competing priorities and tight deadlines
Strong analytical abilities: research, data interpretation, and visual presentation of complex information
Proactive problem-solver who independently identifies challenges and implements solutions
Diligent attention to detail across high-volume, high-stakes administrative operations
Discretion with confidential information and sensitive personnel matter
Excellent professional communication for diverse audiences from senior leadership to international partners
Proven relationship management and stakeholder coordination across organizational boundaries
Cultural competency working in international contexts
Effective working independently and collaboratively
Advanced Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Virtual meeting platforms (Teams, Zoom) and Adobe Creative Suite/Acrobat
Ability to quickly learn new systems, applications, and AI tools
Preferred
Master's degree
HR coordination or liaison experience (hiring, onboarding, performance management)
International program experience or work with global partners
Communications development for institutional audiences
Understanding of accessible documentation standards
Company
Syracuse University
Syracuse University offers diverse academic programs and student support services.
1001-5000 employees
H1B Sponsorship
Syracuse University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (51)
2023 (50)
2022 (32)
2021 (44)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
$77.65MKey Investors
Micron TechnologyUS Department of EnergyU.S. Department of Agriculture
2024-12-12Grant· $3M
2024-09-17Grant· $1.9M
2022-09-20Grant· $60M
Leadership Team
Sophie Clinton
Co-Founder, Co-Director of the Food Service Accountability Committee
Dara Royer
Chief Marketing Officer / SVP Marketing & Communications Division
Recent News
2025-10-25
2025-10-25
2025-10-24
Company data provided by crunchbase