Tubi · 1 day ago
Senior Product Operations Manager, Technical Partner Management
San Francisco, CA (Hybrid)
Full-time
Hybrid
Senior Level
$153K/yr - $218K/yr
5+ years expTubi is a free streaming service that entertains over 100 million monthly active users. The Senior Product Operations Manager will serve as the primary technical liaison between Tubi and external platform partners, focusing on monitoring operational health, diagnosing issues, and improving internal processes to enhance product quality and partner satisfaction.
AdvertisingDigital EntertainmentFilmMedia and Entertainment
Responsibilities
Monitor partner integrations, traffic source data, and feed performance to optimize operational health
Track and report on partner performance metrics, incident trends, and key opportunities for improvement
Diagnose and troubleshoot technical or product issues impacting partner integrations, escalating to internal teams as needed
Reproduce issues and gather relevant details to assist engineering, and manage the incident response process with partners to ensure timely updates, documentation, and resolution
Investigate changes in product metrics and key performance indicators (KPIs) related to partner performance
Conduct and communicate compelling, data-driven analyses to identify trends, opportunity areas, and recommendations that drive awareness and product direction
Document partner workflows, integration configurations, and troubleshooting guides
Support new integrations with partner QA and testing protocols to ensure technical readiness
Build strategic relationships and manage communication and priority alignment across multiple cross-functional teams and external partners
Proactively identify and pursue opportunities to improve internal processes and workflows to enhance product quality and partner satisfaction
Qualification
Required
5+ years of experience in partner management, technical account management, QA-oriented product operations, tech consulting, or a similar operations role
Strong technical understanding of APIs, SDKs, and web-based technologies
Proven experience analyzing large datasets to draw actionable insights, using tools like SQL and Excel to tell a story and influence teams
Familiarity with testing tools/frameworks and service monitoring tools
Excellent execution, organization, and problem-solving skills, with the ability to break down ambiguous issues and manage multiple competing priorities
Exceptional verbal and written communication skills, with the ability to effectively interface with and build relationships across engineering, product, QA, and external partner teams
You are naturally curious, embody a 'Team First' attitude, and have a strong sense of ownership
Benefits
Annual discretionary bonus
Long-term incentive plan
Medical/dental/vision
Insurance
401(k) plan
Paid time off
Flexible Time off Policy
Generous Parental Leave Program
Monthly wellness reimbursement
Company
Tubi
Tubi is the world’s largest ad-supported video on demand (VOD) service. Available on Connected TV devices, Mobile, and the Web.
501-1000 employees
H1B Sponsorship
Tubi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (13)
2023 (19)
2022 (21)
2021 (20)
2020 (19)
Funding
Current Stage
Late StageTotal Funding
$28MKey Investors
Jump Capital
2020-03-17Acquired
2019-12-23Series D
2017-07-01Pre Seed
Leadership Team
Anjali Sud
CEO
Sameer Balgi
Chief Financial Officer
Recent News
2026-01-04
Foundation Capital
2025-12-31
pitchbook.com
2025-12-31
Company data provided by crunchbase