Zoox · 3 weeks ago
Senior Program Manager, Talent Operations
Foster City, CA
Full-time
Hybrid
Senior Level
$140K/yr - $192K/yrZoox is developing the first ground-up, fully autonomous vehicle fleet and is seeking a highly organized Talent Operations Program Manager to join their Talent team. The role involves owning the structured interviewing system, managing knowledge management, and driving operational programs to improve hiring quality and speed.
Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation
Responsibilities
You will own and scale Zoox’s structured interviewing and interviewer enablement system—building the standards, toolkits, training, calibration, and governance that drive consistent, high-quality hiring decisions
You will create and maintain interview content at scale (competencies, rubrics, scorecards, question banks, and role-specific guides), ensuring interview loops are clear, repeatable, and easy for teams to execute
You will operate an interview quality program—tracking adoption and loop health, identifying breakdowns, and driving targeted interventions with TA leaders and hiring managers to improve decision quality and candidate experience
You will own Talent Operations knowledge management and communications—maintaining the single source of truth (playbooks, templates, process documentation) and leading change management for process and tooling updates
You will partner across TA and key stakeholders to deliver process improvement initiatives that increase consistency, speed, and accountability across the hiring lifecycle—helping Zoox scale teams that directly power our autonomous mobility mission
Qualification
Required
Structured interviewing & interviewer enablement expertise: Proven experience designing and scaling structured interviewing programs (competencies, rubrics, scorecards, question banks), plus building and delivering hiring manager/interviewer training, calibration, and/or certification programs that measurably improve interview quality and consistency
Program management and cross-functional execution: Demonstrated ability to scope ambiguous people programs, build project plans, manage stakeholders, and drive adoption across TA leaders, hiring managers, and partners (e.g., L&D, People Analytics/Science, Legal/Compliance), with clear metrics and exec-ready updates
Knowledge management & communications ownership: Track record creating and maintaining a single source of truth (playbooks, toolkits, process docs, templates) with governance, audit cadence, and change management communications that increase self-serve and reduce churn/confusion
Operational excellence & process improvement: Experience diagnosing workflow breakdowns across the hiring lifecycle, designing scalable process improvements, and implementing lightweight automations/templates that improve speed, quality, and compliance—backed by data and measured impact
Recruiter & sourcer enablement (adjacent to interview quality): Experience enabling recruiters/sourcers through training, playbooks, and process/tool fluency—specifically improving intake quality, scorecard usage, candidate evaluation rigor, and consistent execution of structured hiring practices. Demonstrated ability to drive behavior change at scale (exec comms, manager enablement, stakeholder mapping, office hours, reinforcement loops), with measurable adoption outcomes (e.g., scorecard completion, training attendance, reduced variance in debrief quality)
Systems fluency (ATS/CRM + analytics): Power-user capability in ATS/CRM workflows and reporting (e.g., Lever/Gem + Sheets/Looker/Workday), translating process needs into system requirements and measuring adoption/quality without being a systems admin
Scaling in high-growth environments: Experience operating in fast-moving, ambiguous orgs—building repeatable programs, driving change management, and establishing governance while keeping stakeholders aligned and accountable
Benefits
Paid time off (e.g. sick leave, vacation, bereavement)
Unpaid time off
Zoox Stock Appreciation Rights
Amazon RSUs
Health insurance
Long-term care insurance
Long-term and short-term disability insurance
Life insurance
Company
Zoox
Zoox is an AI robotics company that provides mobility-as-a-service and self-driving car services. It is a sub-organization of Amazon.
Founded in 2014
1001-5000 employees
H1B Sponsorship
Zoox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (293)
2024 (297)
2023 (209)
2022 (204)
2021 (131)
2020 (83)
Funding
Current Stage
Late StageTotal Funding
$955MKey Investors
Grok Ventures
2020-06-26Acquired
2019-10-21Convertible Note· $200M
2018-07-08Series B· $465M
Leadership Team
Nelson Pedreiro
Sr. Vice President, Hardware
Z
Zheng Gao
Director of Hardware Engineering
Recent News
Channel NewsAsia
2025-12-24
Clean Technica
2025-12-13
Company data provided by crunchbase