Macy's · 4 months ago
Central ICQA Analyst, Portland - Full Time
1155 Vaughn Parkway, Portland, TN, 37148, US
Full-time
Onsite
Entry Level
1+ years expMacy's is a well-established retail company with a rich history of over 160 years. They are seeking a Central ICQA Analyst to research, analyze, troubleshoot, and resolve inventory issues while ensuring accuracy and compliance within the organization.
Consumer GoodsFashionRetail
Responsibilities
Demonstrate strong problem-solving skills with an interest in investigating and troubleshooting issues
Research issues using multiple tools, including Mainframe, WM, ERS, FLO, FEDAPS, and Stella
Make connections and inferences from limited data
Take initiative to explore root causes, identify resolutions, and ask questions or make on-the-spot decisions as needed
Accurately and efficiently key data using PCs, handheld computers, or similar devices
Recognize situations that may impact system integrity and resolve or escalate appropriately
Apply knowledge and judgment across multiple systems to perform adjustments when necessary
Conduct detailed analysis and follow-up on receipts using reports and system data
Escalate issues to key stakeholders using sound judgment
Maintain organized documentation in accordance with Supply Chain retention policies
Adhere to all Standard Operating Procedures and safety/security guidelines
Support annual inventory preparedness, execution, and reconciliation activities
Provide operational support to facilities while ensuring compliance with standard practices
Build strong partnerships with Facility Executives to promote inventory accuracy and financial controls
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Qualification
Required
Candidates with a High School diploma or equivalent are encouraged to apply
1-2 years of related experience
Ability to research, analyze, and troubleshoot systemic and physical inventory issues
Draw inferences from limited data
Identify root causes and resolutions
Knowledge of Macy's systems (Mainframe, FEDAPS, ERS, FLO, ITS, INV, WMS, CRC, CEB) and proficiency in Excel, Word, and Access
Ability to key data accurately using PCs or handheld devices
High standards for data integrity, financial controls, and process compliance
Strong written and verbal communication skills with the ability to clearly escalate issues and collaborate with stakeholders
Proactive, inquisitive, and able to make on-the-spot decisions
Demonstrates effectiveness with minimal oversight
Skilled at prioritization, managing multiple projects, and meeting deadlines in a fast-paced environment
Ability to build strong partnerships with Facility Executives and cross-functional teams to support inventory accuracy and compliance
Commitment to following Standard Operating Procedures, documentation retention policies, and safety/security guidelines
This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands
Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Able to work a flexible schedule based on department and company needs
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (10)
2021 (26)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-23
2026-01-17
2026-01-17
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