BTM Global ยท 3 weeks ago
Business Analyst, NetSuite Practice
Minneapolis, MN
Full-time
Hybrid
Entry, Mid Level
2+ years expBTM Global is seeking a NetSuite Business Analyst to leverage their experience and application knowledge to assist clients in translating business requirements into workable solutions. The role involves providing support to clients, conducting training, and ensuring successful client satisfaction post go-live.
Information ServicesInformation Technology
Responsibilities
Provide NetSuite assistance and support to new clients and existing clients
Complete assigned tasks on time and within allocated hours
Maintain time tracking system with timely and accurate entries on the same day the work tasks and activities are done
Comfortable with leading frequent phone interaction/video chat with clients and the internal team
Effectively communicate with other individuals or groups both written and verbally
Interact with clients to understand their business requirements/needs and provide guidance
Document requirements and articulate high-level solutions to the clients
Solve issues by utilizing analytical and problem-solving skills and working as a team
Functionally design solutions, create test scripts, test development work for quality and coordinate installation of deliverables from Sandbox into production
Provide functional training to clients as needed
Work as a collaborative team member effectively with others in the company
Responsible for successful client satisfaction and possesses the ability to respond to customers in a timely and efficient manner
Assist with data migration and other tasks assigned by Solution Architects
Assist with Personalization sessions, requirements, documentation, configurations, and walk throughs
Assist with unit testing
Follow company procedures and security practices
Present, attend and participate in BTM meetings and training opportunities as required
May perform other job-related duties as assigned
Qualification
Required
At least 2 years in a NetSuite role
4-year degree preferred
Tools/Systems: NetSuite, Bugzilla, MS Office, Excel
Excellent written and verbal communication
The individual must be competent to work within NetSuite's core functionality
Experience & understanding Business Financials and Accounting is required
Ability to handle and be trusted with confidential and/or sensitive information
Ability to work in a fast-paced, constantly changing environment
Ability to be flexible and to handle multiple projects in an organized, timely manner
Ability to problem-solve, work under pressure, and to effectively manage stress
Proactive, team player, innovative thinker
Personable, professional image with internal team members and external clients
Travel may be required
Preferred
4-year degree preferred
Experience with any third-party applications is a plus
Functionally familiar with many facets of NetSuite Financial Management such as Order to Cash, Procure to Pay, Item Management and Record to Report
Experience working for product or services-based companies with an existing instance of NetSuite but has desire to get into Consulting
Knowledge of Advanced Manufacturing and Demand Planning, Order Processing, Inventory Management, CRM, or Data Analysis is preferred
Company
BTM Global
BTM Global provides system integration and development services for Oracle Retail and NetSuite solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tom Schoen
Chief Strategy Officer (CSO)
Company data provided by crunchbase