DocGo ยท 3 weeks ago
Network Support Engineer
New York City, NY
Full-time
Onsite
Mid Level
$80K/yr - $100K/yr
3+ years expDocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services and remote patient monitoring. The Network Support Engineer will work on the implementation and support of the DocGo network infrastructure, responding to issues related to the corporate network and ensuring security compliance.
Health CareInformation TechnologyProfessional ServicesTelehealth
Responsibilities
Demonstrates knowledge in a variety of network technologies and serves as a point of escalation for network issues (e.g., FortiManager/Analyzer, Unifi Network Components)
Provide network support for our DocGo HQ and remote locations
Makes sure the projects and task assignments are completed in a timely manner as well as being functional and ensuring security compliance
Participate in network installs, planning, site/data center surveys, recommendations for future infrastructure and security enhancements
Supports ISP, circuit, firewall, router, switches, cabling, and security related work activities
Assists with documentation, inventory management, and capacity planning
Respond promptly to incident tickets/tasks concerning network/voice issues
Works to maintain security and proper access to customer data
Performs other duties as assigned by our Network Engineer and IT Director
Qualification
Required
Bachelor's degree in computer science, or similar
Experience with FortiManager/Analyzer and Unifi Network Components is required
Knowledge including, but not limited to FortiGate and Unifi, Gateways/firewalls, switches, WIFI and security components (e.g., Genetec & Unifi)
Written and verbal communication skills
Strong logic, reasoning, and analytical skills with the ability to troubleshoot/problem solve
Ability to work independently and within a collaborative team environment
Project and time management are a necessity
Professional demeanor and customer service skills
Knowledge in networking and multiple vendor solutions. A minimum of three (3) years of successful work experience in relevant network technical fields
Preferred
Network Certifications are preferred but not required (e.g., CCNA, Network Security Expert (NSE))
Experience with Ruckus and Cisco network devices is desired
Benefits
Medical, Dental, and Vision (with company contribution)
Paid Time Off
401k
Company
DocGo
DocGo is a telehealth company offering mobile medical services, on-site event medical services, and transportation.
5001-10000 employees
H1B Sponsorship
DocGo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2020-01-01Series Unknown
Leadership Team
Lee Bienstock
Chief Executive Officer
Recent News
2025-12-31
2025-11-27
Company data provided by crunchbase