Operations Systems and Reporting Manager jobs in United States
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Delta Dental of Washington · 1 day ago

Operations Systems and Reporting Manager

positionSpokane, WA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$93K/yr - $146K/yr
date4+ years exp

Delta Dental of Washington is seeking an Operations Systems and Reporting Manager to lead a team focused on enhancing efficiency and delivering actionable insights. The role involves overseeing daily operations, managing work assignments, and collaborating with cross-functional departments to analyze operational data and identify process improvement opportunities.

Health Care

Responsibilities

Serve as the primary operations representative for data and performance reporting initiatives
Partner with cross-functional teams to identify and execute opportunities for operational improvements
Monitor key metrics, analyze trends and provide insights to leadership to inform strategic decisions
Manage, mentor, and develop a team of analysts and/or Operations specialists
Set clear goals and expectations for team members, provide regular feedback, and support professional growth
Lead performance reviews, manage staffing needs, and guide career development planning
Collaborate with business units to ensure data accuracy, consistency, and alignment across systems
Oversee quality control, data governance, and compliance with company standards
Develop and maintain Tableau dashboards, and performance reports to visualize key operational trends
Use SQL to extract, validate, and analyze data from multiple systems to support business needs
Support Internal and External audits and ensure adherence to regulatory and data governance

Qualification

SQLTableauProcess improvementData analysisLeadership experienceProblem-solvingInterpersonal skillsCommunication skillsAdaptability

Required

Strong background in process improvement and workflow optimization
Proficient in SQL for data extraction, analysis, and reporting
Skilled in Tableau for building and maintaining dashboards and performance reports
Excellent problem-solving and critical thinking skills with the ability to make sound, timely decisions
Proven ability to manage multiple priorities and allocate resources effectively
Strong Interpersonal and communication skills with the ability to collaborate across departments
Commitment to continuous learning, adaptability, and fostering a positive team culture

Preferred

Bachelor's degree preferred, with at least 3 years of relevant experience in analytics and 1–2 years in a leadership or supervisory role

Benefits

Highly competitive medical, dental and vision plans
Generous 401k match
Accruing vacation and sick time from their very first day
Tuition reimbursement plan
Professional development plans
Employee-led communities

Company

Delta Dental of Washington

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Delta Dental of Washington is Washington's leading dental benefits company.
dateFounded in 1954
location
Seattle, Washington, USA
people-size201-500 employees
web-link
http://deltadentalwa.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
SMILE Health
2023-08-08Non Equity Assistance

Leadership Team

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Laura Smith
President and CEO
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Ryan Bartlett
VP of Finance & Chief Financial Officer
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Recent News

Arkansas Business — Business News, Real Estate, Law, Construction
Delta Dental’s $7.4M Loss Tied to Tech Upgrade
2025-03-18
EIN Presswire
The Dangers of Prolonged Thumb-sucking and Pacifier Use
2025-01-31
Company data provided by crunchbase