Another Source · 4 weeks ago
Employee Relations - ADA Consultant - University of North Carolina at Charlotte
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
$63K/yr - $63K/yr
2+ years expAnother Source’s client, the University of North Carolina at Charlotte, is seeking an Employee Relations/ADA Consultant to join their HR team. This role focuses on managing ADA accommodation requests and providing employee relations consultation, ensuring compliance and a supportive workplace environment.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Steven Babineau
Responsibilities
Serve as a consultant to department leaders and employees on SHRA and EHRA Non-Faculty employee relations matters, providing guidance aligned with University, Board of Governors, and Office of State Human Resources policies. Apply appropriate frameworks based on employee classification to resolve performance, conduct, and workplace concerns
Independently manage complex and sensitive employee relations investigations, including Title IX-related allegations involving staff, faculty, and students
Advise supervisors and employees on employee relations issues, performance management, and disciplinary actions up to and including dismissal, discontinuation of employment, or termination, ensuring compliance with applicable policies
Manage the intake, evaluation, and interactive process for ADA accommodation requests for employees, applicants, and student employees. Review medical documentation, determine eligibility, recommend reasonable accommodations, and coordinate with HR, Legal Affairs, and managers on accommodations, medical restrictions, and leave-related matters. Document interactions, assess accommodation effectiveness, maintain confidentiality, and prepare compliance and program reports. Serve as a subject matter expert on ADA, ADAAA, Rehabilitation Act, Pregnant Workers’ Fairness Act, and related laws, including responding to disability-related complaints and supporting training, policy interpretation, and organization-wide compliance efforts
Support the Employee Relations Director with annual reporting for SHRA and EHRA Non-Faculty activities. Maintain ER case trackers, manage cases through Salesforce, and prepare recurring and ad hoc reports to support team operations and data-informed decision-making
Provide clear verbal and written guidance on employee relations matters, interpret and apply policies, prepare disciplinary and separation communications, document meetings and proceedings, and draft reports and procedures. Assist with policy review and revisions, and maintain current knowledge of federal, state, BOG, and OSHR regulations
Oversee administration of the Emergency Loan Fund program, serving as the primary point of contact for employee inquiries. Review applications for eligibility, coordinate processing with Budget and Payroll, maintain reconciliation records, and prepare related reports
Respond to requests from the University’s third-party unemployment vendor, participate in hearings as needed, advise department leaders on hearing preparation, and ensure accurate and timely submission of unemployment reports
Qualification
Required
Bachelor's degree in human resources, business, psychology, organizational development, or related field
At least two years of progressively responsible experience analyzing, interpreting, applying, communicating, and promoting HR best practices in support of organizational goals and objectives
Demonstrate ability to communicate effectively, both in writing and verbally, with diverse audiences, or an equivalent combination of relevant education, training, and experience
Preferred
Four or more years of direct employee relations experience handling disciplinary matters, conducting investigations, and mediating workplace conflicts between employee-to-employee or employee-to-supervisor/manager
Four or more years of direct experience managing workplace ADA accommodations, including handling employee requests from intake through closure; engaging in the interactive process with analysis of essential job functions; making and communicating decisions on accommodation approvals and denials; facilitating conflict resolution between employees and supervisors/managers regarding the ADA process, decisions, and roles; and educating stakeholders throughout the process
Experience documenting case activities and managing cases in a case management system (e.g., Salesforce, ServiceNow, Remedy, or SAP)
Demonstrated ability to manage an average caseload of approximately 15 cases (employee relations and/or ADA) simultaneously
Bilingual in Spanish and English; ability to communicate fluently in both languages is a plus to enhance employee support and engagement
Advanced proficiency in Microsoft Excel
Benefits
State-sponsored medical, dental, and vision plans
Retirement options through the North Carolina state system, including pension and optional retirement plans
Generous paid leave including vacation, sick leave, and paid holidays
Tuition waiver and educational assistance programs for employees and eligible dependents
Access to campus wellness programs, professional development, and work-life resources
Company
Another Source
Another Source is a recruiting and talent-sourcing company.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Marcie Glenn
CEO and Chief Talent Strategist
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