Advanced Fresh Concepts Franchise Corporation · 4 weeks ago
National Strategic Account Manager
Cincinnati, OH
Full-time
Hybrid
Senior Level
$105K/yr - $123K/yr
5+ years expAdvanced Fresh Concepts Franchise Corporation is North America’s largest franchisor of supermarket-based food service counters featuring sushi and other authentic Asian-inspired cuisine. The National Strategic Account Manager will lead the growth of new business opportunities and develop existing client relationships while driving incremental revenue through consultative selling and collaboration with cross-functional teams.
Food and BeverageRetail
Hiring Manager
Carmen Alvarado
Responsibilities
Serve as the primary contact for key accounts, building long-term trusted relationships
Analyze account performance and identify opportunities for growth, upsell, or cross-sell
Develop and execute account-specific growth plans in collaboration with internal teams
Monitor customer satisfaction and proactively resolve issues to strengthen loyalty
Identify, pursue, and close new business opportunities across retail, food service, healthcare, and other targeted channels
Create compelling, data-informed sales proposals aligned with customer needs and company capabilities
Build executive-level relationships both vertically and horizontally within client organizations
Lead negotiations and manage full sales cycle from prospecting to execution
Partner with operations, marketing and product teams to align account strategies with overall business goals
Support and guide field teams with account insights
Drive the execution of new product introductions, merchandising initiatives, and strategic marketing campaigns
Mediate client-franchisee challenges by working collaboratively with Field Ops and internal stakeholders
Set and monitor quarterly goals and KPIs for assigned accounts
Provide regular reporting on account performance, revenue forecasts, and pipeline health
Stay current on competitor activity to identify new opportunities and threats
Collaborate with Operations to develop action plans for underperforming accounts/franchisees
Act as a proactive problem solver for client concerns and operational challenges
Ensure high levels of customer service are consistently delivered
Other related duties as assigned by management
Qualification
Required
Bachelor's degree in Business Administration, Marketing, Hospitality, or related field
Minimum 5 years' experience in national account management, strategic sales, or business development
Proven ability to grow large accounts and close new business
Experience working with national retailer or food service providers (Direct management of Kroger, Albertsons, and/or Canadian grocers highly desired)
Exceptional relationship management and negotiation skills
Strong verbal, written, and presentation communication skills
Ability to travel up to 40% nationally
Proficiency in Microsoft Office (Excel, PowerPoint, Word)
Benefits
Annual Bonus Opportunity (Discretionary) – up to 10% of base salary
Competitive Health & Wellness Package (Medical, Dental, Vision, Life Insurance -100% covered by AFC for you and all eligible dependents. Yes, seriously!)
401(k) with Company Match
Paid Time Off & Paid Holidays including a Floating Holiday to celebrate your birthday
Special Employee Anniversary Milestone Gift
Other Employee Discounts
Employee Referral Bonus
A friendly & positive work culture which inspires collaboration, recognizes accomplishments, and fosters continuous growth, creating not just a workplace, but a community where people truly thrive.
Company
Advanced Fresh Concepts Franchise Corporation
Advanced Fresh Concepts Franchise Corporation is a food & beverage firm specializing mainly in the retail of Sushi.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase