Northrop Grumman Federal Credit Union · 3 weeks ago
Member Service Representative I (On-site)
Chantilly, VA
Full-time
Onsite
Entry Level
$20.88/hr - $24.50/hr
1+ years expNorthrop Grumman Federal Credit Union is one of the most financially solid credit unions in the nation, dedicated to helping members fulfill their financial dreams. The Member Service Representative I will promote credit union products and services, provide counsel to members, and perform various member transactions under supervision.
Credit BureauFinanceFinancial ServicesInsurance
Responsibilities
Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person
Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions
Performs assigned member transactions as required
Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls
Qualification
Required
High school graduate or equivalent
One to three years of experience within a financial institution with demonstrated success opening new accounts, delivering excellent member service, and processing and funding consumer loans
Advanced knowledge of credit union products and services
Ability to manage the workflow under minimal supervision
Effective organizational and communication skills, with an emphasis on professionalism and delivering a high quality of member service
Must have a working knowledge of Microsoft Word
Advanced knowledge of the credit union's core system
Benefits
Medical
Dental
Vision
Disability
Life insurance
401(k)-profit sharing plan with employer matching
Company
Northrop Grumman Federal Credit Union
Northrop Grumman Federal Credit Union provides members with financial support through credit loans and insurance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Rabinowitz
Chief Executive Officer
Aaron Hibbard, NCCO, NCRM
Chief Compliance Officer
Recent News
2023-04-04
Company data provided by crunchbase