ServiceNow · 22 hours ago
Global Head of CHRO GTM Lead
Addison, TX
Full-time
Hybrid
Senior Level
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology. As the CHRO Solutions GTM, you will drive the execution of go-to-market strategies for the CHRO solutions portfolio, focusing on customer engagement and operational excellence.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Engage directly with a broad set of customers, ensuring their needs are understood and met. Foster strong relationships and drive adoption through practitioner-led advocacy and feedback loops
Develop, prioritize, and refine GTM strategies specific to HR Service Delivery. Integrate market and customer feedback to continuously improve offerings and regional positioning
Enable and activate the field on all CHRO solutions GTM plans, ensuring cohesive execution and alignment with business objectives of Field
Lead the immersion and activation of GTM initiatives within distinct regional beats, driving scalable and consistent execution across teams, to maximize pipeline generation, progression, and new net annual contract value (NNACV) for the region
Design and execute scalable engagement models that reach multiple customers simultaneously, maximizing impact and pipeline generation
Elevate, simplify, and transform CHRO solution messaging in partnership with the Industry team, ensuring clarity and impact across all channels in the region
Measure, analyze, and refine business KPIs and Regional OKRs to track performance and drive continuous improvement. Provide actionable insights to leadership and stakeholders
Stay ahead of market trends, competitive shifts, and emerging technologies to inform GTM strategy and positioning
Represent the company at industry events, panels, and executive forums
Foster a culture of innovation, collaboration, and continuous improvement
Qualification
Required
7+ years of experience in GTM strategy, business operations, or customer success, with at least 3 years in a senior role
Deep HR Domain Expertise
Proven track record of driving strategic initiatives and operational execution in complex, matrixed environments
Deep experience engaging with senior stakeholders and influencing executive decision-making
Strong analytical, communication, and storytelling skills
Preferred
Experience in SaaS, cloud, or enterprise technology preferred
MBA or equivalent advanced degree is a plus
Benefits
Competitive compensation and benefits.
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
Company data provided by crunchbase