True Group, Inc. · 3 weeks ago
Director, Learning and Development
United States
Full-time
Hybrid
Director/Executive
8+ years expTrue Group, Inc. is a transformative solutions provider, and they are seeking a Director of Learning and Development. This role drives the strategic plan and life cycle of Technology Learning and Development programs, supports as a people leader, and embodies being a change champion for learning and technology initiatives.
Information Technology & Services
Responsibilities
Partner with the Senior Director of Learning and Development Strategy and program leads to bring the program learning strategy to life and ensure consistency across the portfolio
Partner with the Senior Director of Learning and Development Strategy to define program scope, goals, budget, milestone timelines, resources, and implementation approaches
Manage small to large-scale programs, curricula, and course life cycles focusing on SOW criteria and, more narrowly, leading the project team, managing timelines, driving quality assurance, escalating risks/issues for collaborative resolution with leadership, and tracking and reporting on milestones
Identify and assess current and future learning and development needs through job and career path analysis, audience surveys, evaluation data, performance results, and consultation with Managers and Leadership
Embody Servant Leadership daily while managing the day-to-day work of learning and development team members and, more narrowly, provide direction, quality oversight, and coaching to team members on key responsibilities, ensuring the timeliness and integrity of materials, in addition to supporting professional growth and development
Serve as a liaison for design, development, and continuous improvement inquiries and consultations with the client, business stakeholders, subject matter experts, and trainers
In alignment with the program evaluation strategy, determine learning metrics for mid-to-larger scale curricula and courses, and ensure effective design and implementation of required performance assessment instruments
Monitor, assess, and report on a program’s effectiveness, success, and ROI; use metrics as benchmarks and offer evidence of the effectiveness of the training and organizational change
Design, develop, and deliver creative learning solutions per statements of work – based on adult learning principles – that ensure effective and sustainable learning and performance outcomes
Engage in significant collaboration with lead trainers and facilitators to drive instructional readiness and provide best-in-class training implementation and facilitation strategies for tough logistical challenges across programs
Demonstrate the unique ability to gain trust and respect in a short time from a highly diverse audience and team
Identify process improvement opportunities, provide recommendations, develop integration plans, and drive supporting change management
Support all instructional materials and develop an understanding of foundational and emergent technical and business processes and standards
Represent the evolving discipline and diversity of adult learning captured in the learning strategy
Qualification
Required
Master's degree in Adult Learning, Instructional Design, or related area of study
3-5+ years of experience developing and implementing strategy and leading the work of adult learning professionals
5-7+ years of experience managing or providing oversight to mid-to-large scale adult learning programs/ projects
8-10+ years experience as an Instructional Designer, Learning Consultant, or Learning Specialist
Extensive experience providing oversight, designing, and developing technical learning solutions, which include but are not limited to equipment setup, completing workflow systems, and troubleshooting issues
Strong knowledge of instructional design tools, adult learning theories, methodologies, and approaches, such as SAM, the ADDIE Model, the Critical Events Model, the Competency-Based Model, and others, in addition to proven experience championing related recommendations, developing integration plans, and spearheading the adoption
Strong process background
Experience managing matrix reporting relationships
Strong life cycle/ project management skills; formal project management training preferred
A strategic thinker and problem solver with the ability to quickly assess and summarize information and effectively identify issues or risks, problem solve, and integrate potential resolutions
Ability to effectively prioritize and execute tasks in a high-pressure environment
Highly self-motivated and directed; 'roll your sleeves up,' 'can do' attitude
Excellent written and oral communication skills, including instructional and presentation skills
A track record of incorporating the following key behaviors into day-to-day efforts: team-approach, effective listening, developing credibility, building trust, demonstrating reliability, client-driven, future-focused, innovative and curious
Expert proficiency in MS Word, MS PowerPoint, and MS Excel
Knowledge of and experience with learning development tools such as Articulate Studio, Storyline, Camtasia, and Vyond
Expert proficiency with project management tools such as MS Project or Smartsheet
Ability to travel up to 25% time across the US and Canada (valid passport required)
Benefits
Professional growth
Upward mobility
Opportunity to maintain strong earning potential
Company
True Group, Inc.
True is a transformative solutions provider and integrator… but what does that really say about True? We are the result of a team having fun and working hard together to accomplish transformative solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Budig
CIO / Advisory and Digital Services
Dan Vitacco
Chief Knowledge Officer
Company data provided by crunchbase