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Intellicheck · 4 weeks ago

Scrum Master

Raleigh, NC

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $145K/yr

4+ years exp

Intellicheck is an identity validation company on a mission to deliver the best identity validation solution possible. They are seeking a highly skilled and experienced Scrum Master to coordinate a cross-functional Agile development team and facilitate Scrum projects while supporting and mentoring team members.

Information TechnologySoftware

Responsibilities

Lead and facilitate Scrum ceremonies (daily standups, sprint planning, reviews, retrospectives) with a focus on value delivery, not just procedural adherence

Support teams in maintaining healthy backlogs, sprint goals, and release plans

Champion continuous improvement by creating an environment where feedback is welcomed and acted upon

Work closely with product owners, engineering leaders, and stakeholders to gain a complete understanding of product requirements, user needs, technical constraints, and success criteria

Ensure requirements are well-defined, documented, prioritized, and communicated so teams have the context needed to make effective decisions

Anticipate gaps, dependencies, and risks in requirements and proactively drive resolution

Be a proactive leader who cares about what teams are building as much as how they build it

Values data-driven decision-making and brings clarity through objective measures

A team player who balances structure with flexibility and thrives in a collaborative technical environment

Define, track, and communicate objective performance metrics (e.g., throughput, lead time, cycle time, predictability, quality indicators)

Use data to help teams understand their performance, identify improvement opportunities, and make informed planning decisions

Present clear, actionable insights to stakeholders and leadership to establish transparency on progress, risks, and outcomes

Simultaneously manage multiple ongoing software projects, ensuring each has clear goals, timelines, and expectations

Coordinate resources, manage competing priorities, and identify cross-project dependencies or risks

Maintain consistent communication with stakeholders on project health, next steps, and blockers

Qualification

Scrum certification (CSM)Agile methodologiesProject management toolsSoftware project managementTechnical requirements interpretationStakeholder managementCommunicationFacilitation skills

Required

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience) and Scrum certification (CSM.)

4+ years of experience in software project management or technical program management

Strong understanding of Agile methodologies (Scrum, Kanban) and practical experience applying them

Ability to interpret technical requirements and collaborate closely with engineering teams

Experience with project management and analytics tools (e.g., Jira and Confluence)

Excellent communication, facilitation, and stakeholder-management skills

Demonstrated success managing multiple parallel projects in a fast-paced environment

Must be a highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously and the ability to work both independently and in a collaborative team environment