University of Virginia · 1 week ago
Local Support Partner (LSP)-Finance IT
Charlottesville, VA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $75K/yr
2+ years expThe University of Virginia is seeking a Local Support Partner (LSP) to provide technology support for UVA Finance and serve as a member of the Business Systems Support team. The LSP will support users in a complex computing environment, manage technology services, and assist in implementing new initiatives and infrastructure improvements.
Higher Education
Responsibilities
Participate in system administrative activities using KACE Systems Management, closely collaborating with UVA Finance LSP and KACE administrators
Actively engage with Business Services & LSP team members to efficiently on- and off-board UVA Finance and partner staff members
Review proposals that consist of objectives, scope, and user expectations; gather facts, analyze data, and prepare proposal synopses comparing alternatives in terms of cost, time, and availability of resources
Analyze problems with computer applications and systems while collaborating with others involved in the support process
Provide individual and/or group instruction and training to users on various technologies
Collaborate with other UVA Finance LSPs and departments/users to evaluate, purchase, and manage software/hardware
Configure, maintain, and support audiovisual equipment located within assigned facilities
In addition to the above job responsibilities, other duties may be assigned
Qualification
Required
Two years of relevant experience in an IT helpdesk / user support environment
Bachelor's degree
Experience with Office 365 applications and integrative data & directory services
Systems administration of hardware/software for Client OS including Windows 11, MacOS, iOS, iPadOS, and Android
Excellent technical skills related to information technology principles/protocols and the ability to understand the institutional landscape to implement needed actions at a departmental level
Ability to follow a troubleshooting process and methodology for server/client applications; quickly identify root cause and provide excellent customer support
Adaptability, including appropriately questioning the status quo, learning new technologies/concepts, and identifying solutions quickly
Strong written and verbal communication skills, including technical writing skills
Intellectually curious; seeks to develop self and others in a diverse and rapidly changing environment
High attention to detail, analytical acumen, and creativity
Ability to manage multiple efforts under pressure to meet or exceed deadlines
Ability to analyze data to draw business-relevant and objectively determined outcomes
Ability to develop process documentation to sustain improvements
Preferred
2–5 years of relevant IT experience
A+, Network+, Security+
Experience with tools/technologies such as KACE System Management, Zoom Workplace, Adobe Cloud, Intune, Axonious, MetaAccess, Qualys, Zoom Rooms, DUO, Active Directory, Group Policy, Workday, O365, Sharepoint, OneDrive, JAMF, and Salesforce (Case Management)
Company
University of Virginia
The University of Virginia was founded in 1819 as the model for modern universities that has since been emulated all over the world.
10001+ employees
H1B Sponsorship
University of Virginia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (263)
2024 (223)
2023 (262)
2022 (202)
2021 (163)
2020 (155)
Funding
Current Stage
Late StageLeadership Team
Greg Fairchild
Dean and CEO, UVA|Northern Virginia
Luis Alvarez
President and CEO
Recent News
The Republic Reporter
2024-02-29
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