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Hyster-Yale Materials Handling · 5 days ago

Commercial Aftersales Manager

Minnesota, United States

Full-time

Hybrid

Senior Level

7+ years exp

Hyster-Yale Materials Handling, Inc. is a leading manufacturer of industrial lift trucks, seeking a talented Commercial Aftersales Manager. This field-based position involves extensive travel to engage with dealers, develop regional sales strategies, and support dealer growth while providing exceptional service and tailored solutions.

IndustrialManufacturingProduct DesignWholesale

Responsibilities

Engage extensively with our Dealer network through frequent travel, (approximately 75%), building strong partnerships and driving business growth

Collaborate closely with Dealer and Dealer based customers, delivering exceptional service and tailored solutions to meet their unique needs

Develop and execute regional sales strategies for all parts segments, aligning with national objectives and regularly reviewing performance with dealer leadership

Work closely with dealers to expand their service business, generate new parts consumption opportunities, and ensure their teams are equipped to support growing market share

Partner with aftersales marketing to advance eCommerce initiatives and identify opportunities to reach new customer segments, guiding dealers in market expansion efforts

Provide dealers with essential sales tools, training, and feedback, promote adoption of key sales campaigns, and deliver hands-on coaching to maximize results

Track, analyze, and report sales data and market insights using CRM and BI tools, keeping both internal teams and dealer leaders informed and empowered

Qualification

Salesforce experienceIndustrial product salesCRM systems proficiencyMicrosoft Office experienceSalesMarketing expertiseLift truck market knowledgeCoaching skillsTime management skillsCommunication skillsProblem-solving skills