Broadridge · 1 week ago
Salesforce Administrator (Hybrid - NY)
New York, NY
Full-time
Hybrid
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expBroadridge is a company dedicated to empowering others and is seeking an enthusiastic Salesforce Administrator to join their team. The primary responsibility of this role is to support the delivery and adoption of key features for Salesforce.com, working closely with various stakeholders to enhance platform capabilities and user engagement.
BankingCrowdfundingEnterprise SoftwareFinanceFinancial ServicesInformation TechnologyOutsourcingSoftwareVenture Capital
Responsibilities
Support training and onboarding of business users to the system, drive adoption on existing apps and features
Manage case queue and daily support of users, troubleshoot errors, login access & support
Develop a deep understanding of the value proposition of Salesforce.com in context of business needs and relay consistent messaging to business audiences to encourage and reinforce best practices
Configure Salesforce according to approved solutions including but not limited to, Page Layouts, Lightning Pages, Profiles, Permission Sets, Roles, Quick Actions, Fields, Feature Settings, Lightning Apps, Reports, Dashboards, Custom Permissions, Custom Metadata Tables, Custom Objects, Groups, Queues, Record Types
Conduct analysis and evaluation of materials and artifacts provided by the business
Capture comprehensive meeting notes; author requirements based on workshops and conversations with stakeholders, business users; author and track user stories
Author and maintain clear, complete, and well versioned documentation under guidance from senior architect and project leads
Groom and prioritize backlog based on business requests and/or recurring observed issues
Research Salesforce features, manage platform readiness for new SFDC releases
Maintain Project Tracking tools to ensure real-time visibility into progress of project tasks and overall workstreams
Maintain Configuration Workbooks and execute system audits and spot-checks
Create and maintain user-facing documentation for training admins and business user
Tracking user issues to inform new features and business user engagement opportunities
Research and document current state functionality
Host live new feature demos and Q&As
Author and distribute release notes and feature announcements
Maintain training-resources for business users
Maintain training-resources for admins, including but not limited to administrative policies and frameworks, internal training documentation
Execute QA testing for new features and platform changes
Support Bulk Data Updates, recurring and one-off
Qualification
Required
Ability to contribute and support projects through the full lifecycle from inception through delivery and post-launch adoption
Experience in Salesforce.com Sales Cloud core configuration, Flow Configuration, Data Loader, Excel required
Preferred
Salesforce.com Certification, preferably Platform App Builder and Salesforce Administrator, required
Delivery of Salesforce.com automation and custom features that directly served a business need, experience leading 3+ transformative initiatives preferred
Experience in Platform Events, Sandbox Management, DevOps, Snapshots, SFDC Analytics, Marketing Cloud, JIRA, Project Management, Mobile, Eloqua, OwnBackup, Outlook Integration, Service Cloud, preferred
Experience with implementations supporting a SaaS/subscription-based business preferred
SOQL, Talend, HTML, Apex, JavaScript, LX web components and exposure or experience with the latest tooling for Salesforce.com optimization all a plus
Benefits
Bonus Eligible
Paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act
Company
Broadridge
Broadridge is a provider of investor communications and technology solutions for broker dealers, banks, mutual funds and corporate issuers.
10001+ employees
H1B Sponsorship
Broadridge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (109)
2024 (124)
2023 (83)
2022 (141)
2021 (100)
2020 (73)
Funding
Current Stage
Public CompanyTotal Funding
$3.05B2023-08-17Post Ipo Debt· $1.3B
2021-05-17Post Ipo Debt· $1B
2019-12-10Post Ipo Debt· $750M
Leadership Team
Timothy Gokey
Chief Executive Officer
Tyler Derr
Chief Technology Officer
Recent News
FF News | Fintech Finance
2025-12-03
2025-11-19
Company data provided by crunchbase