RF Technician jobs in United States
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Bering Straits Native Corporation (BSNC) · 1 month ago

RF Technician

Bering Straits Native Corporation (BSNC) is seeking a qualified RF Technician for Arcticom, LLC. This role is responsible for installing, maintaining, and repairing wireless communication systems and various RF-enabled devices, while also managing customer interactions and sales processes.

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Responsibilities

Install and Service Wireless Communications Equipment (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
Recommend Appropriate Equipment and Hardware That Meets Customer Requirements
Some Regional and/or Overnight Travel and On-Call Hours May Be Required
Coordinate all aspects of the sales process
Perform administrative and office clerical duties as assigned: answering phones, greeting customers, assisting the manager with coordinating travel/training, returns, credits, etc
Manage Inbound & Out Bound Radio repair requests and communicate status with customers and vendors
Communicate with new and existing customers on updated sales information
Develop and improve internal Sales and Repair processes
Work with other departments that assist in fulfilling orders or providing customer service
Handling inbound sales leads to convert into sales
Coordinate daily work order tracking to make sure work orders exist for every job and ensure hours are being charged to the work orders correctly; Assist with closing out work orders
Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained
Build and maintain customer relationships both internally as well as externally
Enter new customer data and other sales data for current customers into computer database
Create Basic Programming Codeplugs (less than 12 channels)
Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones)
Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)
Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
Some Regional and/or Overnight Travel and On-Call Hours will Be Required

Qualification

RF Equipment InstallationTroubleshooting RF SystemsProgramming CodeplugsBasic Electronics BackgroundIP Networking ExperienceMicrosoft 365Customer Relationship BuildingProactive Cost SavingAttention to DetailProblem-solving Skills

Required

Basic Electronics Background (12V and/or Low-Voltage System)
RF/Telecommunications/Networking Experience a Plus
Must Have Valid Driver's License
Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process
Associate degree in Electronics or IT
Proficient Electronics Background
Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands
Competent Operating Test Equipment (Communications Service Monitors, Wattmeter, TDRs, FDRs, Multimeters)
IP Networking Experience a Plus
Microsoft 365
Attention to Detail
Proactive in cost saving techniques
Ability to build successful relationships and close business
Must be passionate about learning wireless products and features and applying that knowledge to provide excellent service
Ability to lift at least 60 lbs. or more and 10 lbs. overhead
Operate the JLG, fork forklift, scissor lifts, skid loader, and sweeper with related certification
Use of a two-way radio for communication
Ability to read and interpret RF system plans and diagrams
Specific physical exertion, such as lifting, standing, bending, or reaching, is required
Ability to climb and maintain balance on ladders and elevated walkways and work at heights of at least 30 feet but may extend to 150 feet such as top of grain leg
Good interaction skills

Preferred

A RF Certification
Understanding of RF theories, wireless protocols, and circuit design
Problem-solving skills for troubleshooting RF systems

Company

Bering Straits Native Corporation (BSNC)

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Bering Straits Native Corporation is an investment management company that offers resource development and business opportunities.

Funding

Current Stage
Late Stage

Leadership Team

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Greg Schmidt
Senior COOP Administrator
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Malorie Lomer
Sr. Human Resources Business Partner
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Company data provided by crunchbase