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Opendoor · 19 hours ago

Director of Sales

Miami, FL

Full-time

Onsite

Director/Executive

8+ years exp

Opendoor is a company focused on transforming how people buy and sell homes, aiming for more certainty and less friction in the process. The Sales Director will lead the sales team, developing strategies to convert leads into closed deals while fostering a high-performing and customer-centric culture.

MarketplaceProperty DevelopmentProperty ManagementPropTechReal Estate

Responsibilities

Lead and Inspire a winning team: Manage, mentor, and grow a team of inside sales professionals, fostering a high-performing culture, collaboration, and customer obsession

Establish clear performance expectations, provide regular feedback, and conduct performance reviews to ensure accountability and drive continuous improvement

Drive incentive programs to motivate and reward top-performing sales representatives

Identify and address skill gaps through targeted coaching, training, and development opportunities

Motivate and inspire team members through effective communication, recognition of achievements, and celebration of successes

Foster a positive and inclusive workplace culture where team members feel valued, respected, and empowered to contribute their best work

Lead by example, demonstrating strong work ethic, integrity, and a commitment to excellence

Promote a customer-obsessed mindset, ensuring that team members consistently deliver exceptional service and build strong relationships with clients

Drive Conversion: Develop and execute the strategy for converting high-intent leads into closed deals, leveraging data-driven insights to optimize every step of the sales funnel

Model High Intent Listening: Lead by example and train team members to actively listen to customer needs. This skill also includes the ability to intentionally listen to the needs of the team members and cross-functional stakeholders

Build Scalable Processes: Initiate and refine sales workflows that balance efficiency and personalization, setting the foundation for growth as Opendoor expands

CRM fluency: Leverage CRM tools to enhance operational efficiency and customer tracking in a way that delivers ongoing strategic value

Manage Sales Pipelines: Actively manage lengthy sales cycles with recurring touchpoints for customers in all stages of the pipeline

Collaborate Cross-Functionally: Work closely with Marketing to align on lead generation strategies, Product to enhance tools and customer touchpoints, and Operations to ensure a frictionless experience

Analyze and Innovate: Use performance metrics and customer feedback to identify trends, test new approaches, and continuously improve team outcomes

Champion Our Mission: Keep the customer at the center of every decision, delivering a sales experience that’s simple, certain, and fast

Qualification

Sales ManagementLead ConversionCRM KnowledgeData-Driven MindsetCollaborative SpiritReal Estate PassionLeadership SkillsAdaptability

Required

8+ years in sales, with at least 3+ years managing an inside sales team (or teams) in a high-growth environment with proven success

Demonstrated ability to convert high-intent leads at scale, with a knack for turning interest into action by cultivating relationship-driven engagement with prospective customers

A natural coach who empowers teams to exceed goals while fostering accountability and innovation

Experience working with CRM platforms (Salesforce, HubSpot, or similar), call tracking software, and automation tools to drive operational efficiency

Comfortable diving into analytics to uncover insights and translate them into actionable strategies

Thrives in a cross-functional setting, building strong partnerships to solve complex challenges

Excels in a dynamic, fast-paced environment where priorities evolve quickly