Element Solutions Inc · 1 day ago
Manager, IT Service Delivery
New Haven County, CT
Full-time
Onsite
Mid, Senior Level
$92K/yr - $139K/yr
5+ years expElement Solutions Inc is a leading specialty chemicals company that formulates innovative solutions for various industries. They are seeking a Manager of IT Service Delivery to enhance the company's IT infrastructure and ensure efficient service management across U.S. sites.
ChemicalIndustrial ManufacturingManufacturingProduct ManagementWholesale
Responsibilities
Function as a liaison between IT and Business Stakeholders/Users
Implement technology upgrades and deliver infrastructure projects for the region
Maintain inventory of all IT assets, including services, hardware & applications for sites within responsibility
Provide local end-user support when remote support is not possible
Drive standardization and consolidation of infrastructure components within the respective region, including leveraging cloud computing where possible
Participate in evaluating, selecting, and implementing of infrastructure technology required to support critical business applications such as ERP and Hyperion in the Europe geography
Devise creative solutions to critical server and storage infrastructure, as well as end-user computing
Function as an “internal consultant” around areas of infrastructure expertise
Responsible for implementing and ensuring adherence to security policies, entitlement reviews, and user provisioning methodologies
Resolve technical and network communications issues
Assist and train users; work with users to ensure full adoption of IT-supported tools and processes
Create documentation around processes, support steps, and training
Qualification
Required
Bachelor's degree in related area (ex. Computer Science, Business, Engineering, Information Systems) or 7+ years of experience in Information Technology
5+ years infrastructure work experience required; with a global company preferred
Fluent in English is required
Service Desk management and ITIL (Information Technology Infrastructure Library) experience – Incident Management, Problem Management, Request Fulfillment, and Change/Configuration Management
Strong technical expertise required. Experience with Active Directory, Virtualization (VMWare and Hyper-V), and Networking is required
ITIL Foundations Certified
Microsoft and CCNA Certified
IT Helpdesk and service delivery management
Preferred
SQL Server, Microsoft Exchange & ActiveSync, Office 365 experience preferred
Windows PowerShell or equivalent scripting language
Experience with Audio/Visual (AV), VOIP, and Phone systems
Benefits
Performance related bonus plan
401k plan with company matching
Life Insurance
Medical Insurance
9 holidays
Company
Element Solutions Inc
Element Solutions is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day.
Founded in 2019Fort Lauderdale, Florida, USA
5001-10000 employees
H1B Sponsorship
Element Solutions Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (2)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$450M2025-11-20Post Ipo Debt· $450M
2014-01-23IPO
Leadership Team
Benjamin Gliklich
Chief Executive Officer
Recent News
Business Wire
2025-11-08
Company data provided by crunchbase