CACI bv · 3 weeks ago
ServiceNow Hardware Asset Management Developer
VA
Full-time
Onsite
Senior Level, Lead/Staff
$75K/yr - $158K/yr
10+ years expCACI is seeking a highly motivated and experienced ServiceNow Hardware Asset Management (HAM) Developer to join their dynamic IT team. In this role, you will be responsible for designing, developing, implementing, and maintaining the ServiceNow HAM capability and its integrations, ensuring efficient management of hardware assets throughout their lifecycle.
ConsultingEducationTraining
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Design, develop, configure, and customize ServiceNow HAM, including workflows, Flow Designer, business rules, client scripts, UI policies, script includes, and custom applications related to hardware asset management
Implement and maintain HAM capabilities such as asset lifecycle management, procurement, inventory, refresh, and disposal processes
Develop and enhance Service Portal components for self-service asset requests, tracking, and reporting
Ensure data integrity and accuracy within the CMDB for all hardware assets, including CI relationships and attributes
Develop and maintain integrations between ServiceNow HAM and external systems, inventory management systems and discovery tools
Utilize various integration methods including REST/SOAP APIs, MID Servers, and data sources
Collaborate with ITAM and other business stakeholders to understand requirements, translate them into technical solutions, and improve existing hardware asset management processes
Identify opportunities for automation within the HAM lifecycle to enhance efficiency and reduce manual effort
Provide expert-level support, troubleshooting, and issue resolution for the ServiceNow HAM module and related integrations
Perform regular health checks, performance tuning, and apply platform upgrades or patches as needed
Create and maintain comprehensive technical documentation, including design specifications, development guides, and test plans
Adhere to ServiceNow best practices, coding standards, and security guidelines
Participate in code reviews and provide constructive feedback
Qualification
Required
10+ Years of relevant experience (Bachelor's Degree in relevant field may be substituted for 5 years of relevant experience)
Active Secret clearance or the ability to obtain (U.S. citizenship is required)
Proven expertise in ServiceNow platform development, including JavaScript, UI Actions, UI Policies, Client Scripts, Business Rules, Script Includes, Workflows, and Flow Designer
In-depth understanding and practical experience with ServiceNow CMDB, ITSM, and ITAM modules
Demonstrable experience with ServiceNow HAM implementation and configuration
Proficiency in integrating ServiceNow with external systems using REST/SOAP APIs, JSON, XML, and MID Servers
Experience with Service Portal development
Solid understanding of IT Asset Management (ITAM) principles, processes, and the hardware asset lifecycle (procurement, deployment, in-use, refresh, disposal)
Familiarity with asset discovery methods and tools
Preferred
Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues
Excellent verbal and written communication skills, with the ability to translate technical concepts to non-technical stakeholders
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified Implementation Specialist – ITAM (CIS-ITAM)
ServiceNow Certified System Administrator (CSA)
ITIL v3 or ITIL 4 Foundation certification
Experience with other ServiceNow modules like Discovery, Service Mapping, etc
Experience with data migrations into ServiceNow
Experience working in an Agile/Scrum development environment
Benefits
Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits
Company
CACI bv
CACI levert, implementeert en beheert bedrijfskritische oplossingen voor het Hoger Onderwijs: het StudentInformatieSysteem OSIRIS en LISA voor zaakgericht werken.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase