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Cincinnati Metro · 3 weeks ago

Manager of Workforce Development

Cincinnati, OH

Full-time

Onsite

Mid Level

3+ years exp

Cincinnati Metro is committed to enhancing its talent pipeline through innovative workforce development initiatives. The Manager of Workforce Development will lead efforts to connect underrepresented populations with career opportunities and will collaborate with local agencies and educational institutions to create sustainable pathways into the transit workforce.

GovernmentPublic TransportationTransportation

Responsibilities

Establish and maintain partnerships with local agencies, workforce boards, educational institutions, and community organizations to develop and nurture talent pipelines for Metro’s most critical roles

Lead community outreach and engagement efforts to connect underrepresented and unemployed populations with career and training opportunities at Metro

Represent Metro at workforce development events, job fairs, and community forums to promote transit careers and strengthen Metro's reputation as an inclusive, community-focused employer of choice

Collaborate with educational institutions to develop pre-apprenticeship, apprenticeship, and certification programs supporting Operator and Maintenance pipelines

Serve as Metro’s primary lisason with workforce development partners and funding entities

Design and manage workforce readiness and pre-employment programs that reduce barriers to entry (e.g., CDL preparation, English language training, interview readiness, and life skills)

Partner with community organizations to provide wraparound supports—including transportation assistance, childcare connections, and career coaching—to improve retention and long-term success for new hires

Leverage Workforce Innovation and Opportunity Act (WIOA) and apprenticeship funding opportunities to offset training costs, provide on-the-job training reimbursement, and expand access to credential-based learning

Establish and monitor Key Performance Indicators (KPIs) to measure workforce development impact, including referral-to-hire conversion, retention rates, diversity representation, and partner performance

Collaborate cross-functionally with Talent Acquisition, Learning, and Operational leadership to align workforce programs with Metro’s business needs and service goals

Serve as a visible ambassador for Metro’s Talent Management Team, embodying the organization’s commitment to inclusion, growth, and community partnership

Qualification

Workforce developmentCommunity engagementTalent pipeline managementMicrosoft 365Project managementCommunicationLeadership abilitiesProblem-solvingStrategic thinking

Required

Bachelor's degree (four-year college or university) required

At least 3 years of experience in workforce development, community engagement, or talent pipeline management

Demonstrated understanding of employment law, workforce development best practices, and community partnership management

Proficiency in Microsoft 365

Excellent verbal, writing and non-verbal skills. Clear, concise, and persuasive. Excellent grammar and punctuation

Excellent problem-solving skills and a desire to exceed customer expectations

Accurately identifies and measures own skills and knows when to ask for help in completion of tasks and projects

Energetic, takes initiative on projects, committed to continuous improvement

Accountable, honest, fiscally responsible, with the ability to maximize resources

Preferred

Bachelor's degree in Human Resources, Business Administration, Workforce Development, or a related field highly preferred

Master's degree in a relevant field preferred

Experience within the public transportation, logistics, or skilled trades sectors preferred

Proven success building partnerships with community-based organizations, workforce agencies, and education providers to drive equitable employment outcomes preferred

Company

Cincinnati Metro

The Southwest Ohio Regional Transit Authority (SORTA) is a tax-supported, independent political subdivision of the State of Ohio and is a government entity.

Founded in 1973

Cincinnati, Ohio, USA

501-1000 employees