Rudolph Libbe Group · 1 month ago
Account Manager, GEM Service
Walbridge, OH
Contract
Hybrid
Senior Level
5+ years expRudolph Libbe Group is a company focused on delivering comprehensive energy solutions and facility management services. They are seeking an Account Manager to nurture client relationships and manage small to medium-sized HVAC projects, ensuring customer satisfaction and effective project delivery.
Construction
Responsibilities
Serve as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally
Understand clients' business objectives and provide strategic guidance on how our products/services can support their goals. Work with other RLG services and departments to extend
Identify and qualify opportunities for account growth and new business development within existing accounts
Assist customers with planning and scope development for retrofit and/or replacement projects
Perform job walk downs and assemble detailed project estimates
Prepare and deliver technical proposal presentations
Lead job turnover process: project set up, pre-project meeting, and site visits
Develop and maintain strong relationships with key stakeholders in assigned accounts
Collaborate with internal teams (sales, accounting, technician, dispatch, etc.) to ensure seamless service delivery and client satisfaction
Prepare and present reports on sales, sales activity, and account status
Negotiate Project and Maintenance contracts with clients
Qualification
Required
Serve as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally
Understand clients' business objectives and provide strategic guidance on how our products/services can support their goals
Identify and qualify opportunities for account growth and new business development within existing accounts
Assist customers with planning and scope development for retrofit and/or replacement projects
Perform job walk downs and assemble detailed project estimates
Prepare and deliver technical proposal presentations
Lead job turnover process: project set up, pre-project meeting, and site visits
Develop and maintain strong relationships with key stakeholders in assigned accounts
Collaborate with internal teams (sales, accounting, technician, dispatch, etc.) to ensure seamless service delivery and client satisfaction
Prepare and present reports on sales, sales activity, and account status
Negotiate Project and Maintenance contracts with clients
Customer service focused approach to problem solving
Team player and a willingness to help fellow associates
Motivated to achieve goals and customer satisfaction
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients
Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously
Preferred
Strong project quoting and project management experience with HVAC equipment replacement and large repairs
At least 5 years of proven work experience in account and project management
History of pricing, managing, and coordinating installation of small to medium-sized projects and repairs
Working knowledge of Microsoft Office
Company
Rudolph Libbe Group
RUDOLPH LIBBE GROUP operates as a specialty contractor.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Eric Benington, CPA, MBA
Chief Financial Officer
Recent News
2025-08-01
2025-07-29
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