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Cochran · 2 days ago

Business Application Manager

Seattle, WA

Full-time

Onsite

Mid, Senior Level

$90K/yr - $115K/yr

5+ years exp

Cochran is a leading electrical and technology construction company in the Pacific Northwest. The Business Applications Manager is responsible for managing user access, system configuration, and project settings across multiple business applications, ensuring smooth workflows and providing support for project teams.

Real Estate

Comp. & Benefits

Hiring Manager

Jenny Chin

Responsibilities

Manage user access, project settings, and overall system configuration within multiple business platform environments

Control user permissions, set up project structures, manage document control, and oversee workflow implementation across various business applications

Provide platform support, troubleshooting issues, and serve as primary contact for project teams regarding platform usage and operations

Support integration of SaaS (Software as a Service) platforms with other business systems, collaborate with teams and SMEs to develop training materials, and maintain platform documentation

Monitor platform performance, ensure security and compliance, and automate routine administrative tasks

Coordinate with SaaS service providers and other vendors for support, updates, and issue resolution

Collaborate with IT, sourcing, and business stakeholders to identify, document, and implement platform business solutions

Plan and document best practices for application adoption, license provisioning, and user onboarding/offboarding

Support the development and tracking of KPIs for platform adoption, usage, and user sentiment

Evaluate and monitor applications to reduce redundancy and improve cost-effectiveness

Foster ongoing partnerships with IT, vendor management, and department leaders to enhance digital transformation plans and increase organizational ROI, effectiveness, and agility

Support identification and implementation of the most effective application and digital tools and solutions to drive business growth and productivity

Qualification

SaaS managementCloud computingCybersecurityData analysisTroubleshootingProject managementCustomer serviceExperience in MEPSaaS certificationsIntegration experienceCommunicationInterpersonal skillsCollaborationCritical thinkingOrganizational skills