RSM Solutions, Inc ยท 9 hours ago
Infrastructure Engineer
RSM Solutions, Inc is seeking an Infrastructure Engineer who will serve as the primary IT contact for their facility in Angola, Indiana. The role involves managing server infrastructure, local network maintenance, and providing IT support for approximately 1,000 users across multiple plants.
Responsibilities
On-Site IT Support and Facility Tech Operations. You will act as the primary IT contact for the facility in Angola, Indiana as well as Tier 2 & 3 support across the plants (this is where the 1,000 users come in)
Local Network Maintenance. This will include monitoring & maintaining LAN/WAN networks (routers, switches, cabling), troubleshooting of firewalls (they are a Fortinet shop), and ensuring backups function properly
Server and Directory Administration. This will include maintenance of on prem Windows servers and AD, patching, firmware updates, management of DNS/DHCP and GPOs
Microsoft 365 Tenant Management. This will include maintenance of Exchange online, teams and SharePoint
Endpoint Management and Security. This will include maintenance of security standards for desktops/laptops, deployment updates and antivirus tools
User Training and Documentation. This will include assistance in creation of best practices for passwords, pfhising awareness, and simple how-to guides
Inventory and Asset Management. Maintain accurate hardware/software inventory and IT documentation
Qualification
Required
At least 2 years in network/server maintenance roles
At least 3 years in IT support/help desk roles
Experience working in the manufacturing space
Experience with Windows 11, Windows Server 2016 / 2019, and M365 administration
Networking experience...this should include TCP/IP configs, VLAN configs & support, and DNS & DHCP experience
Excellent troubleshooting, communication, and organizational skills