Rockwell Automation · 16 hours ago
Delivery Consultant
Columbus, OH
Full-time
Hybrid
Mid, Senior Level
4+ years expRockwell Automation is a global technology leader focused on enhancing productivity and sustainability in manufacturing. The Delivery Consultant will support customers in implementing the Plex Smart Manufacturing Platform, ensuring they develop self-sufficiency in using the platform and managing their manufacturing processes effectively.
HardwareIndustrial AutomationSales AutomationSoftware
No H1B
Responsibilities
Provide multi-faceted services for customers including: new implementation; solution optimization design and implementation; packaged services; product and services expansion projects
Engage in customer kick-off meetings: review project expectations, deliverables, and training timelines
Build formal and informal relationships with customers and internal team members
Monitor and deliver to a mutually agreed project plan and implementation timeline
Gather and create accurate requirements for software configuration designed to meet the true business needs of the customer
Gather information, research and manage customer support requests from creation to completion
Communicate appropriate options for resolution and status in a timely manner
Collaborate with Support Services to resolve customer support requests
Manage timelines and deliverables with internal departments and customers
Conduct workshops
Implement and test software configurations
Travel to customer sites as required
Provide on-site support at go-live events
Utilize and enhance our Delivery Practice, PMO and the Plex Knowledge Management System
Qualification
Required
Bachelor's Degree
Ability to travel up to 75% of the time
Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
Preferred
4+ years of consulting experience in manufacturing
Comprehensive understanding of SQL including proficiency writing SQL statements for reports, compiling data, and an understanding of table structures
Prior software implementation experience in a manufacturing environment
Prior experience with Plex software
Project Management skills
Consulting skills
Experience testing and validating software configurations both internally and with clients
Experience configuring software to meet customer requirements
Benefits
Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Company
Rockwell Automation
Rockwell Automation specializes in industrial automation and information, makes its customers more productive.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500MKey Investors
Public Service Commission of Wisconsin
2025-05-16Post Ipo Debt· $500M
2023-07-12Grant
1978-01-13IPO
Leadership Team
Blake Moret
Chairman and Chief Executive Officer
Christian Rothe
Chief Financial Officer
Recent News
Business Standard India
2026-01-02
Company data provided by crunchbase