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Ingenuity Prep · 4 weeks ago

SY2025-26 School Operations Associate

Livingston Road

Full-time

Onsite

Entry, Mid Level

$23.77/hr - $29.68/hr

1+ years exp

Ingenuity Prep is a supportive school community dedicated to academic rigor and civic leadership. The School Operations Associate will manage front desk responsibilities, oversee school registrar duties, and provide administrative support to ensure smooth school operations while advocating for the school's mission to prospective families.

Primary/Secondary Education

Responsibilities

Serve as the first point of contact between Ingenuity Prep and its students, families, staff, vendors and neighborhood community by greeting and documenting all visitors

Monitor and control access to the school building, including opening and closing the school

Answer phones, respond to inquiries, and accurately process messages

Collect, review and verify daily attendance to completion, including tracking and entering tardies, ensuring teacher submission

Enter accurate student attendance information into the student information system

Support school in meeting or exceeding school attendance goals, attendance incentive programs and corrective action initiatives

Create and maintain secure student files, including registration materials, permission slips, progress reports, and other relevant materials

Provide administrative support for the school including preparation of school mailings, faxing, scanning, document organization and maintenance; and creation of various documents for correspondence and communications to staff and families

Complete Medical Administration training and administer medication and basic first aid if school nurse is not available

Report building maintenance needs to the appropriate individual and support coordination with vendors and custodial staff on repairs, deliveries and installations

Organize and inventory all items for staff and resource rooms

Coordinate with Ops leadership to move all new and returning students through the enrollment process

Answer questions from prospective families about enrollment

Advocate for the school model and community in such a way that encourages prospective families to complete enrollment

Share details on school model and Ingenuity Prep core values to support families in choosing Ingenuity Prep

Process student applications/enrollment and communicate with families about the status of applications

Monitor and report enrollment paperwork completion/submission to leadership regularly

Qualification

School operations experienceGoogle Suite proficiencyMicrosoft Office proficiencyCustomer service experienceSocial competencyCritical thinkingDetail-orientedTime management

Required

You deeply believe in Ingenuity Prep's mission and in our ability to meet ambitious results

You consistently demonstrate exceptional social, emotional, and cultural competency, and are friendly and engaging when interacting with others

You approach challenges with a 'can do' attitude

You are a detailed oriented and strong critical thinker

You are driven by meeting and exceeding goals, and consistently deliver on time results

You are efficient and use time and resources wisely

You have experience in a school-based, customer service, and/or administrative role previous experience in school operations is strongly preferred

You are proficient with GoogleSuite and Microsoft Office - particularly with spreadsheets

Preferred

previous experience in school operations is strongly preferred

Benefits

100% of medical and dental premiums for employees paid for by Ingenuity Prep, along with 100% of dependent premiums and 50% of spouse’s or domestic partner’s premiums.

100% of employee’s short and long-term disability and life insurance plans paid for by Ingenuity Prep.

A minimum of two weeks maternity/paternity leave, up to 6 weeks, at 100% of pay (60% from IP and remaining pay from DC Paid Family Leave ) for all staff — regardless of gender.

A 100% match -- up to 3% -- on your 401K retirement plan.

A 100% Ingenuity Prep-paid cell phone plan. You can even bring your current number into our plan.

MacBook Air computer for professional and personal use