Phase2 · 5 days ago
Senior Account Director (In-Account Sales & Growth)
United States
Full-time
Onsite
Senior Level, Lead/Staff
$130K/yr - $152K/yr
10+ years expPhase2 is a digital agency passionate about customer experience, grounded in data & insights. The Senior Account Director will drive consultative growth across a portfolio of clients, leading enterprise-scale digital and AI-enabled transformation initiatives.
AppsCMSData IntegrationData VisualizationDeveloper APIsMobile AppsOpen SourceSoftwareUX DesignWeb Design
Responsibilities
Generate a robust pipeline that leads to closing $7M+ in new revenue within 12 months across an existing portfolio and newly signed clients
Proactively identify areas of opportunity within accounts, lead the complete sales cycle from discovery and rigorous qualification through to pitch, strategic pricing, proposal, negotiation, and close
Maintain clean, accurate forecasting and pipeline hygiene in Salesforce
Shape deal strategy, pricing, and scope for high-value digital and AI engagements
Navigate objections, procurement hurdles, and ambiguity with confidence
Translate AI and digital capabilities into measurable business impact using value-selling methodologies
A thought leader who guides clients through practical AI integration across marketing, content, IT, and digital operations
Position AI, digital experience, and modernization as business imperatives
Build compelling value narratives tied to ROI, risk reduction, speed, and competitive advantage
Translate complex technology concepts into clear executive-level business cases
Build deep relationships with Senior and C-Suite stakeholders within accounts
Serve as a primary point of escalation, balancing client needs with internal delivery realities
Partner closely with delivery, strategy, and leadership teams to ensure successful outcomes
Represent Phase2 at industry events and maintain an active, credible thought leadership presence
Travel to client sites, internal offices, or industry events as needed (typically up to 20%)
Collaborate with cross-functional teams to shape and deliver solutions that drive measurable value
Champion client successes internally by ensuring visibility across teams and leadership
Support marketing in developing case studies and thought leadership, highlighting client impact
Maintain strong leadership presence within accounts by positioning forward-looking, strategic work that aligns with where the market is headed
Collaborate with platform and technology partners to identify and pursue co-selling opportunities
Contribute to a culture of performance, knowledge-sharing, and sales excellence
Qualification
Required
This role requires real consultative digital sales experience
10+ years in client-facing sales roles at a digital agency, consultancy, or transformation-led firm
Proven success in selling complex digital services or solutions
Success in overseeing client portfolios contributing $7–10 million in revenue annually
Ability to generate $7M+ in sales, including expansions and renewals, within the assigned portfolio within 12 months
Strong understanding of digital experience, platforms, and AI-enabled solutions
Comfort operating in ambiguity and shaping solutions collaboratively with clients
Experience influencing senior executives through insight
Preferred
Experience navigating legacy systems, organizational resistance, and competing priorities
Ability to clearly generate buyer demand and articulate why clients need to act now
Demonstrated use of AI in your own workflow and client conversations
Experience in regulated industries (e.g., healthcare, pharma, wellness, financial services)
Familiarity with platforms like Drupal, Acquia, Adobe Experience Cloud, Optimizely, or similar DXPs
Demonstrated thought leadership (e.g., panels, blog posts, speaking engagements) in AI or digital transformation
Benefits
Full coverage including medical, dental, vision, life insurance, and disability.
Supplemental insurance options through Aflac and Transamerica.
Our fun and interactive wellness program offers rewards for participation.
A 401(k) with a 3% employer contribution–no match required and 100% vested after just 90 days.
You’ll start with 16 paid vacation days, 4 personal days, and 1 volunteer day each year.
We offer up to 12 weeks of fully paid leave for birthing parents and up to 6 weeks of fully paid bonding leave, based on your tenure.
Inclusive fertility, adoption, and surrogacy benefits through Kindbody, along with virtual health coaching and care navigation.
Receive a $500 stipend to personalize and equip your home workspace for success.
Company
Phase2
Phase2 is a digital agency rooted in technology, passionate about customer experience, and driven by data and insights.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Walpole
CEO and Founder
Frank Febbraro
Founder and CTO
Recent News
The Journal Record
2025-06-16
Company data provided by crunchbase