Averill Hospitality · 3 weeks ago
Sales & Catering Intern
Averill Hospitality is a AAA Four Diamond-rated resort in Montana specializing in high-quality corporate events and special occasions. They are seeking a dynamic Sales & Catering Intern to support the Event Sales and Service Managers, ensuring exceptional service and client experiences.
Hospitality
Responsibilities
Assist with day-prior and day-of wedding coordination and set-up tasks
Provide day-prior and day-of wedding coordination services for assigned wedding groups
Participate in pre-event meetings with Event/Conference Service Managers and the Banquet Manager or Captain assigned to the event to assist in providing exemplary client experiences at the property
Create documents to support the leadership meetings and BEO meetings, print and save them in the designated OneDrive location
Support the Event Sales and Service Managers and Conference Service Manager with client needs, including inputting information in Tripleseat for event contracts and BEOs, creating event diagrams based on the client’s preferences, collecting advance deposits and final payments, providing documentation to clients, ordering linens, booking transportation, and any other needs
For small groups assigned by the Assistant Director of Sales, coordinate all aspects of client’s experience at the property (or properties), schedule and manage menu tastings, create room diagrams based on client’s preferences, create the banquet event order, and collect advance deposits and final payments in accordance with established policies
Participate in weekly BEO meetings to communicate needs to operations team members as needed
Administrative tasks as required in the performance of the role
Qualification
Required
Currently enrolled in or recently graduated from a Hospitality related program
Two years' relevant hospitality experience and/or a hospitality degree is an asset
Experience in the hospitality industry an asset
Valid driver's license
Strong written & verbal communication skills, comfortable with public speaking
Treats people with respect and dignity, keeps commitments, inspires trust in others, works ethically and with integrity, upholds the organization's values
Proficient in using Microsoft Office programs, including Word, Excel, and Outlook, and ability to learn and adopt new programs and platforms
Numerically literate, comfortable working with numbers and processing figures
Ability to maintain strict confidentiality of classified information
Ability to deal with the public and staff tactfully and diplomatically
Positive, can-do attitude and potential to learn and grow
Ability to follow policies and procedures and adapt to change
Responds promptly to guests' needs and takes ownership of the overall guest experience
Reacts well under pressure and accepts responsibility for actions
Benefits
Paid holidays
Paid time off
Insurance
Company discounts