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Computer World Services Corp. (CWS) · 3 weeks ago

Network/Systems Administrator I - Messaging

Colorado Springs, CO

Full-time

Onsite

New Grad, Entry Level

$55K/yr - $65K/yr

Computer World Services Corp. (CWS) is seeking a Messaging and Collaboration Administrator. The role involves managing user accounts, troubleshooting mailbox issues, and supporting Microsoft Teams while working in a hybrid on-prem and cloud environment.

ComputerInformation TechnologySoftwareVirtual Reality

Senior Management

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Managing user accounts in AD/Azure AD

Managing distribution lists and shared mailboxes

Troubleshooting outlook and cloud mailbox issues

Managing mailbox cloud licenses

Working with Tier III and other Tier II support groups

Ability to use Active Directory and Exchange tools for troubleshooting

Using PowerShell cmdlets and scripts to manage Exchange

Microsoft TEAMS support

Working with Microsoft to troubleshoot system issues

Shadowing intermediate technicians to advance knowledge

Qualification

Exchange services managementActive DirectoryPowerShell scriptingMicrosoft 365 Admin CenterMicrosoft Azure FundamentalsTroubleshooting complex problemsDisaster RecoveryMail FlowComplianceMicrosoft TEAMS supportSecurity + certification

Required

A solid understanding of exchange services management in a hybrid on-prem and cloud environment

Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud, and a deep understanding of SMTP

Managing user accounts in AD/Azure AD

Managing distribution lists and shared mailboxes

Troubleshooting outlook and cloud mailbox issues

Managing mailbox cloud licenses

Working with Tier III and other Tier II support groups

Ability to use Active Directory and Exchange tools for troubleshooting

Using PowerShell cmdlets and scripts to manage Exchange

Microsoft TEAMS support

Working with Microsoft to troubleshoot system issues

Shadowing intermediate technicians to advance knowledge

Account management using Active directory on-prem and AZURE cloud environments

Troubleshooting exchange servers and cloud exchange environments to include mail flow, outlook, mailbox licensing, teams, one drive, and mailbox configuration and compliance

Microsoft Windows Server 2016/2019/2022

Required: Security +, or other qualifying IAT II certification

Microsoft Azure Fundamentals (AZ-900) certification within 90 days

Active Secret Clearance

This is a 24/7/365 mission, and the ability to support Day, Swing, and Mid operations is required

Preferred

Experience with on-prem and cloud tools to include active directory, azure active directory, Cloud Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, MS Purview, M365 Defender, and PowerShell scripting and remedy ticketing system

A fair troubleshooting background with the ability to assist with troubleshooting complex problems and issues with guidance from intermediate and senior technicians

Desired experience: Microsoft 365 Admin Center, Microsoft Entra Identity, Exchange Admin Center, MS 365 Defender, and MS Purview

Desired Certifications: Microsoft MCSA 2012 or newer, Microsoft Azure Administrator Associate, AZ-104, and Microsoft 365: Administrator (MS-102)