9th Way Insignia · 3 weeks ago
Senior Training Coordinator
United States
Full-time
Remote
Mid, Senior Level
$49K/yr - $60K/yr
6+ years exp9th Way Insignia is a service-disabled, veteran-owned small business that provides transformative technology to government customers. The Senior Training Coordinator will lead the design, delivery, and management of training programs to support the VESEE 2.0 modernization effort, ensuring effective training for VA staff and stakeholders.
AnalyticsInformation TechnologySoftware
No H1B
Security Clearance Required
Responsibilities
Develop, implement, and manage comprehensive training programs for field and virtual audiences across the VESEE 2.0 contract
Design curriculum and training materials for system modernization, data migration, and new workflows (ES, EDB, IVM, VistA REE)
Coordinate and deliver live, virtual, and hybrid training sessions, including webinars, workshops, and hands-on labs
Assess training needs through stakeholder engagement, surveys, and performance metrics
Track and report training effectiveness, participation, and outcomes to leadership
Manage training logistics, scheduling, and resource allocation for nationwide field teams and remote learners
Ensure all training content complies with VA directives, security, privacy, and accessibility standards
Support onboarding and continuous education for new hires and existing staff
Collaborate with technical teams to update training materials in response to system changes and enhancements
Provide Tier 2 support for training-related issues and escalate technical questions as needed
Maintain a repository of training documentation, recordings, and reference guides
Facilitate knowledge transfer during transition periods and system upgrades
Qualification
Required
Bachelor's degree in education, instructional design, information technology, or related field
6 years of relevant experience; 10 additional years may be substituted for education
Proven experience developing and delivering training for large-scale IT modernization projects
Expertise in virtual training platforms (e.g., MS Teams, Zoom, Webex) and field training coordination
Strong curriculum design, instructional writing, and presentation skills
Familiarity with federal compliance requirements (FedRAMP, FISMA, HIPAA, Section 508)
Ability to assess training needs and measure learning outcomes
Experience supporting both technical and non-technical audiences
Excellent organizational, communication, and stakeholder management skills
Willingness to travel for field training events and support after-hours sessions as needed
Benefits
Medical
Dental
Vision
Voluntary Life Insurance
401(k)
Basic Life A&D
STD
LTD
PTO
Telehealth
Paid holidays
FSA
HSA
Employee Assistance Program (EAP)
Traveling Assistance
Company
9th Way Insignia
9th Way Insignia is a service-disabled veteran-owned small business (SDVOSB) that provides results-oriented technical solutions to the federal government.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Ikirt
Chief Executive Officer
Philip Vincenzes
Chief Technology Officer
Company data provided by crunchbase