KDC Construction · 1 day ago
Regional Director Service and Maintenance
Orange, CA
Full-time
Onsite
Director/Executive
$129K/yr - $160K/yr
10+ years expKDC Construction is a leader in the Grocery/Retail/Restaurant construction industry, focused on building a culture that encourages employee growth. The Regional Director of Service and Maintenance will provide leadership and management, ensuring alignment with the company's strategic vision and the overall success of the region.
Building MaterialReal Estate
Responsibilities
Management and oversight of Service Managers in assigned regions
Responsible for managing a designated budget to meet financial expectations
Ensures that all work requests are completed on schedule and updated in customer systems
Ensures timely follow-up and resolution to work exceptions
Maintains quality service by analyzing and resolving quality and customer service problems, identifying trends, recommending system improvements, and enforcing Company and customer service standards
Develop strategic plans with pertinent business, financial, service, and operational information; identify and evaluate trends, define objectives, and evaluate outcomes
Supports the Service Managers in developing, implementing, and managing the annual budget process, tracks budget performance, schedules expenditures, analyzes variances, and provides performance reports to senior management
Serves as a responsible leader through the direction and guidance of the team to ensure all safety requirements for all jobs are upheld
Ensures proper safety rules, regulations, and incident reporting are followed
Other duties as assigned
Responsible for staffing projections (field/administrative)
Reviews and approves expense reports and PTO requests
Participates in bonus and salary reviews
Invoice oversight, ensuring accuracy, timeliness, and compliance
Oversees regional Customer, Field, Employee, and financial KPIs
Oversees the hiring, job assignment, training, and development of Service and Maintenance staff
Provide challenges, goals, and vision for the Service and Maintenance region
Prepares and presents performance reviews for direct reports and others as appropriate
Manages team performance, including appraisals, development and coaching, communicating expectations, disciplinary action, and enforcing all policies, procedures, and standards
Aligns with VP of Service & Maintenance and works with Business Development to develop a profitable business and long-term revenue
Monitors market conditions to properly evaluate revenue opportunities
Assists in the preparation of marketing materials and proposals
Participates, as needed, in Business Development calls
Maintains potential and current client and sub-relationships
Provides leadership for conflict resolution to facilitate effectiveness and improved working relationships
Inform the VP of Service and Maintenance of critical issues that could adversely affect KDCs' financial exposure
Participates in special projects (i.e., operations manual, the rollout of new technology platforms)
Develops strategies for the management of new work orders and clients
Travel required
Vehicle and inventory management
Serves as a responsible leader, through the direction and guidance of the team, to ensure all safety requirements for all jobs are upheld for the protection of co-workers, sub-contractors, the public, and the client by supporting all Company safety efforts
Performs other duties as assigned
Qualification
Required
10+ years of experience with related management experience or equivalent
Proven track record of success with measurable achievements in leadership roles
Experience scheduling, purchasing, estimating, team management, subcontractors, and vendors
An ability to inspire and motivate others toward a collective goal
Strong technical knowledge and experience in General Building, Plumbing, Electrical, and HVAC/Refrigeration commercial construction trades
Ability to interpret architectural plans and specifications
Ability to interact with a diverse customer roster
Carefully consider cost/benefits
Strong written and verbal communication skills
Demonstrates attention to detail, creative problem-solving, and analytical skills
Able to deal with frequent changes, delays, or unexpected events and communicate accordingly
Supports the organization's goals and values
Look for ways to improve and promote quality
Follow all Company and customer policies and procedures
Must have a flexible schedule and work some nights and weekends, as needed
Proficient with computers and familiar with Microsoft Software Suite
High school diploma or equivalent
Must possess or obtain an appropriate state driver's license before employment, a clean driving record, and reliable transportation
Benefits
Medical insurance
Dental HMO and PPO insurance
Vision insurance
Life/AD&D insurance
Flexible Spending Accounts – Unreimbursed Medical and Dependent Care
401(k) retirement plan
Vacation and Sick Time
Holidays
Company
KDC Construction
KDC Construction is a construction company providing estimating, pre-construction, and field management services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase