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Gemini Legal · 3 weeks ago

Record Retrieval Specialist I

Rocklin, CA

Full-time

Hybrid

Entry Level

$17.50/hr - $21.15/hr

1+ years exp

Gemini Legal is a dynamic, industry-leading, technology-based company headquartered in Rocklin, California. The Record Retrieval Specialist I is responsible for coordinating the retrieval of confidential and time-sensitive records, ensuring compliance with HIPAA and other regulations, and maintaining organized workflows.

Legal

Work & Life Balance

Responsibilities

Meet departmental quality and quantity metrics

Demonstrate accuracy and consistency within work tasks

Confirm receipt of Subpoenas

Contact the appropriate entities by phone/fax/email/mail

Maneuver between various systems to further conduct research

Become familiar with statutes

Ensure retrieval of records

Utilize all means available to ensure records are received in a timely manner

Schedule Gemini process servers to retrieve records

Maintain an organized calendar and work space

Review invoices and process for payment

Other job duties as assigned

Qualification

Time managementOrganizational skillsGoogle WorkplaceCustomer serviceVerbal communicationWritten communicationPublic speakingAttention to detailTeamworkSelf-motivated

Required

High School Diploma or equivalent required

1+ years of customer service or call center experience preferred

1+ years of medical or legal office experience preferred

Advanced time management and organizational skills

Demonstrate discipline to follow all active processes to ensure standardization

Strong verbal and written communication skills

Presentation and public speaking

Ability to handle a high volume of work and function in a fast-paced environment, on deadline

Self-motivated and directed, with keen attention to detail

Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.)

Exceptional teamwork