TruePoint Communications · 1 month ago
Social Media Campaigns Support Lead
Dallas, TX
Full-time
Onsite
Entry, Mid Level
2+ years expTruePoint Communications is one of the fastest-growing marketing and communications agencies in the country, seeking a Social Media Campaigns Support Lead to oversee their Surprise & Delight Campaigns. The role involves managing day-to-day campaign execution, building documentation, and providing client communication while monitoring social channels and leading reporting and insights.
AdvertisingDigital MarketingPublic RelationsSocial Media Marketing
Responsibilities
Own day-to-day campaign execution across social platforms—keeping deliverables accurate, on time, in scope, and aligned to campaign plans
Build and maintain campaign documentation (SOWs, T&Cs, campaign guides, contest/sweepstakes docs, tracking sheets) and keep tools/resources organized (Teams, Monday.com, trackers)
Serve as a key client contact, providing clear status updates via calls and written communication; responding quickly to requests for campaign info, documentation, reporting, and ad hoc needs
Monitor social channels daily to surface high-value opportunities, engage using approved brand voice, and provide real-time support during campaigns
Lead reporting and insights, producing end-of-campaign recaps with performance, learnings, and recommendations; supporting weekly/monthly/quarterly reporting and social listening/trend analysis with analytics partners
Coordinate cross-functionally and operationally, partnering with Community, Creative, and Intelligence teams; managing winner selection/outreach/fulfillment and onsite prize distribution auditing, time/expense tracking, and process/training updates
Qualification
Required
2+ years of experience in social media, digital marketing, community management, or campaign coordination within an agency or similar fast-paced environment
Strong organizational and project management skills with the ability to manage multiple concurrent campaigns
Excellent written and verbal communication skills, including experience preparing client-ready materials
Familiarity with major social platforms (Facebook, Instagram, X, TikTok, LinkedIn, YouTube)
Experience using social media or project management tools (Sprinklr, Sprout, Monday.com, Teams)
Preferred
Experience supporting social media campaigns, sweepstakes/contests, or community engagement
Basic understanding of social analytics or reporting methods
Previous experience collaborating across multiple internal teams (Creative, Community Management, Analytics)
Company
TruePoint Communications
TruePoint is an integrated communications agency that serves in PR, corporate communications, e-PR, blogger relations and digital marketing.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase